Learning & Development Manager

Who you are

You have a strong background in learning and development, with experience in designing and implementing effective training programs that enhance employee skills and foster a positive workplace culture. You understand the importance of aligning learning initiatives with organizational goals and have a proven track record of driving engagement and performance through innovative learning solutions. Your ability to assess training needs and develop tailored programs will be key to your success in this role. You are passionate about empowering others and have a collaborative approach to working with cross-functional teams to ensure that learning opportunities are accessible and impactful for all employees.

Desirable

Experience in the healthcare industry or a similar field is a plus, as is familiarity with various learning management systems and digital learning tools. You are comfortable using data to measure the effectiveness of training programs and make informed decisions about future initiatives. Your strong communication skills enable you to present ideas clearly and effectively to diverse audiences, and you are adept at building relationships with stakeholders at all levels of the organization.

What you'll do

As the Learning & Development Manager at Zocdoc, you will play a critical role in shaping the company's talent landscape. You will be responsible for architecting high-impact learning experiences that build capability and strengthen the organizational culture. This includes designing and delivering training programs that address skill gaps and support the long-term strategy of the company. You will collaborate with department leaders to identify training needs and develop solutions that enhance employee performance and engagement. Additionally, you will evaluate the effectiveness of learning initiatives and continuously improve programs based on feedback and performance metrics.

You will also lead efforts to create a culture of continuous learning within the organization, encouraging employees to take ownership of their professional development. By fostering an environment that values growth and development, you will help Zocdoc maintain its position as a leader in the healthcare marketplace. Your role will involve staying current with industry trends and best practices in learning and development, ensuring that Zocdoc remains at the forefront of employee training and engagement strategies.

What we offer

Zocdoc offers a dynamic work environment where you can make a meaningful impact on the lives of patients and healthcare providers. You will have the opportunity to work alongside a team of dedicated professionals who are committed to improving the healthcare experience for everyone. We provide competitive compensation and benefits, as well as opportunities for professional growth and development. Join us in our mission to empower patients and transform the healthcare industry.