Operations Specialist, GXD Ops, Global Logistics

Who you are

You have experience in the cross-border logistics industry and a proven ability to manage and drive warehouse service partners to achieve or exceed goals and expectations. Your strong analytical capabilities allow you to collect and prepare data and reports, including KPIs and other in-process indicators, providing full visibility to the team. You possess exceptional communication skills, enabling you to effectively collaborate with various stakeholders. You are adept at project management, capable of solving problems independently while dealing with ambiguity, obstacles, and time constraints. Your can-do attitude and focus on safety, quality, customer experience, and productivity/efficiency make you an ideal candidate for this role.

Desirable

Experience with global supply chain operations and familiarity with managing third-party logistics (3PL) providers would be advantageous. A background in data analysis and reporting tools can enhance your effectiveness in this position.

What you'll do

As a Node Operations Specialist, you will support operations management at origin, including managing warehouse service provider performance through pre-defined mechanisms to track and investigate exceptions. You will implement solid actions and standardize processes to ensure sustainable, data-driven results. Your role will involve collecting and preparing data and reports, providing full visibility to the team regarding KPIs and other in-process indicators. You will work closely with various teams to design and establish the best results for our customers, ensuring that safety, quality, and productivity are prioritized in all operations. You will also be responsible for driving continuous improvement initiatives within the logistics framework, ensuring that operational goals are met consistently.

What we offer

At Amazon, we are committed to fostering a diverse and inclusive workplace. We offer competitive compensation and benefits, including opportunities for professional growth and development. You will be part of a dynamic team that values innovation and collaboration, working towards making Amazon the most customer-centric company on Earth. We encourage you to apply even if your experience doesn't match every requirement, as we believe that diverse teams build better products.