The customer communications platform that personalizes engagement
Intercom is a leading customer communications platform headquartered in the Financial District of San Francisco, CA. With over 25,000 businesses using its services, including Amazon, Meta, and Atlassian, Intercom reaches approximately 600 million end users each month. The company has raised $240.8 m...
Intercom offers a generous open vacation policy, health insurance, and a wellness program that covers gym expenses up to £90 quarterly. Employees enjo...
Intercom fosters a culture centered around customer-centric innovation and effective communication. The company prioritizes remote work flexibility an...
Intercom • Dublin, Ireland; London, England
Intercom is seeking a Senior Manager for Account Executives to lead a team focused on new business revenue in the EMEA region. This role requires strong leadership skills and a strategic mindset to drive revenue growth.
You have a proven track record of leading sales teams, ideally in the technology sector, with a focus on driving revenue growth and achieving sales targets. Your experience includes developing and executing sales strategies that align with business objectives, and you understand the nuances of the EMEA market. You are a strong communicator and collaborator, able to build relationships with both internal teams and external clients. You thrive in fast-paced environments and are passionate about leveraging AI solutions to enhance customer experiences. You have a strategic mindset and are comfortable analyzing data to inform decision-making. You are committed to fostering a high-performance culture within your team, encouraging professional development and continuous improvement.
In this role, you will lead a team of Account Executives responsible for generating new business revenue across the EMEA region. You will develop and implement segment strategies that drive growth and ensure your team meets or exceeds sales targets. You will work closely with marketing and product teams to align sales efforts with broader company initiatives. Your leadership will be crucial in shaping the sales approach and ensuring that your team is equipped with the tools and knowledge needed to succeed. You will also be responsible for coaching and mentoring your team members, helping them to develop their skills and advance their careers. Regularly reviewing performance metrics and adjusting strategies as necessary will be key to your success in this role. You will play a pivotal role in shaping the future of AI-driven customer service by ensuring that your team delivers exceptional value to customers.
Intercom offers a dynamic work environment where innovation and collaboration are encouraged. You will have the opportunity to work with cutting-edge AI technology and contribute to a mission-driven company that is transforming customer service. We provide competitive compensation and benefits, along with opportunities for professional growth and development. Join us in making a significant impact in the customer service industry and help us set new standards for excellence.
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