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Home›Jobs›Guidepoint›Associate, Client Service, Bilingual German/English
Guidepoint

About Guidepoint

Connecting you with expert insights on demand

🏢 Corporate, Tech👥 1K-5K📅 Founded 2003📍 New York, New York, United States

Key Highlights

  • Headquartered in New York City with a global presence
  • Serves over 1,000 clients, including Fortune 500 companies
  • Access to a network of 500,000+ expert advisors
  • Raised over $60 million in funding since inception

Guidepoint, headquartered in New York City, is a prominent expert network that connects clients with over 500,000 expert advisors across various industries. Founded in 2003, Guidepoint serves more than 1,000 global companies, including Fortune 500 firms, by providing consultation and data services t...

🎁 Benefits

Guidepoint offers competitive salaries, equity options, generous PTO policies, and flexible remote work arrangements. Employees also benefit from a le...

🌟 Culture

Guidepoint fosters a culture of knowledge-sharing and collaboration, emphasizing the importance of expert insights in driving business success. The co...

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Guidepoint

Associate, Client Service, Bilingual German/English

Guidepoint • Athina, Αττικη, Greece

Posted 2w ago🏢 HybridEntry-LevelCustomer operations📍 Athens
Apply Now →

Overview

Guidepoint is hiring an Associate in Client Service to connect clients with subject-matter experts. You'll play a vital role in understanding client needs and recruiting experts. This position is ideal for those looking to develop core business skills in a collaborative environment.

Job Description

Who you are

You are a motivated individual with a strong interest in client service and research. You possess excellent communication skills in both German and English, allowing you to connect effectively with a diverse range of clients and experts. You thrive in a team-oriented environment and are eager to learn and grow within the company. Your attention to detail and ability to understand complex business questions will enable you to excel in identifying the right experts for client needs. You are adaptable and comfortable working in a hybrid setting, balancing in-office collaboration with remote work.

What you'll do

As an Associate on the Client Service team, you will engage with clients to understand their unique business questions and research needs. You will leverage Guidepoint’s extensive network of over 1,250,000 advisors to find and recruit the best experts suited to provide insights. Your role will involve conducting thorough research to identify potential experts and facilitating connections that help clients make informed decisions. You will also participate in the interview process, collaborating with team members to assess candidates and ensure a high standard of service. This position offers a unique opportunity to gain exposure to various industries and disciplines, enhancing your project management and customer service skills.

What we offer

Guidepoint provides a supportive and collaborative work environment where you can develop your career. You will receive mentorship from experienced professionals who will guide you in improving your project management and customer service skills. The company values diversity and is committed to creating an equitable and welcoming atmosphere for all employees. As part of the Client Service team, you will play a crucial role in the company's success, contributing to meaningful connections that drive business insights for clients. We encourage you to apply even if your experience doesn't match every requirement, as we value diverse perspectives and backgrounds.

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