
Delivering convenience to millions in South Korea
Coupang is a leading e-commerce platform in South Korea, founded in 2010 and headquartered in Seoul. The company serves millions of customers with its fast delivery service, Rocket Delivery, which promises same-day or next-day delivery on a wide range of products. Coupang went public in March 2021, ...
Coupang offers competitive salaries, stock options, generous paid time off, and a flexible remote work policy to support work-life balance....
Coupang fosters a customer-centric culture, emphasizing speed and efficiency in its operations. The company values innovation and encourages employees...

Coupang • Mountain View, USA
Coupang is seeking a Senior Staff Technical Program Manager to lead IT compliance initiatives. You'll manage IT SOX compliance programs and ensure high-quality IT controls testing. This role requires extensive experience in compliance management.
You have a strong background in technical program management, particularly in compliance and IT controls. With over 5 years of experience, you understand the intricacies of IT compliance frameworks and have successfully led compliance initiatives in previous roles. Your ability to manage risks and ensure adherence to regulations is a key strength, and you thrive in environments that require meticulous attention to detail and strategic thinking.
You possess excellent communication skills, enabling you to collaborate effectively with cross-functional teams, including IT, legal, and operations. Your experience in driving compliance programs has equipped you with the knowledge to navigate complex regulatory landscapes and implement best practices. You are proactive in identifying potential compliance issues and are skilled at developing solutions that align with organizational goals.
Your leadership style is collaborative and inclusive, fostering a culture of accountability and continuous improvement within your team. You are comfortable working in a fast-paced environment and are adept at managing multiple projects simultaneously while maintaining a focus on quality and compliance.
Experience with SOX compliance and IT General Controls (ITGC) is highly desirable. Familiarity with risk management frameworks and audit processes will set you apart. You are also encouraged to apply if you have a background in e-commerce or retail, as this will enhance your understanding of the industry-specific compliance challenges.
In this role, you will own the IT SOX compliance program, ensuring that all IT controls are tested consistently and effectively across all applications. You will work closely with the Director of Tech Compliance to develop and implement compliance strategies that mitigate risks and enhance operational efficiency. Your responsibilities will include conducting regular assessments of IT controls, identifying areas for improvement, and collaborating with stakeholders to implement necessary changes.
You will lead compliance audits and reviews, preparing detailed reports on findings and recommendations for management. Your analytical skills will be crucial in interpreting compliance data and trends, allowing you to provide actionable insights that drive decision-making. You will also be responsible for training and mentoring team members on compliance best practices, fostering a culture of compliance within the organization.
Collaboration is key in this role, as you will partner with various departments to ensure that compliance requirements are integrated into business processes. You will facilitate communication between IT and other teams, ensuring that everyone is aligned on compliance objectives and responsibilities. Your ability to influence and guide others will be essential in achieving compliance goals and maintaining a strong compliance posture.
Coupang offers a dynamic work environment where innovation and creativity are encouraged. You will have the opportunity to work with a talented team that is dedicated to transforming the commerce industry. We provide competitive compensation and benefits, along with opportunities for professional growth and development. Join us in our mission to create exceptional customer experiences and drive the future of commerce.
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