We are building up Operation Readiness Team in Bratislava (BTS). The function is managed through life cycle of TRD, APAR BRD, suboptimal contract signoff, capacity planning, UAT/PVT, SOP design , project launch and hyper-care period before handing over to operation teams, by covering critical projects in all business channels, including:
- New Geo/Business Launches: Amazon is launching one of its core business (Retail, Corp, AWS, logistics etc.) in a country are categorized under new launches:
- Integrations & Migrations: Amazon has acquired a company and had it as subsidiary. Integration of Subsidiary companies system on to Amazon; Compliance/Tax Projects:
- New Tax rules introduced by local regulatory in a geo where Amazon has been doing business. The team will work closely with business, BP, PMO, GAP/GAR SME, EMEA Ops (FinOps Services) and Tech teams closely to drive APAR requirement.
The successful candidate will be responsible for:
- Identifying scope of FinOps in new launches
- Validating business and system requirements from requirement documents
- Identifying deviations/manual processes if any to global process and ensure sub-optimal are submitted by project managers
- Defining success criteria, reports & metrics to be tracked/published
- Identifying test scenarios and perform UAT and PVT by working with Ops teams and report status at an agreed frequency.
- Performing FMEA to identify key risks by working with ACES and work with BP/PMs to agree on mitigation plan
- Ensuring Ops teams are trained on the new process
- Analyzing and publish key Metrics in hyper care phase
- Identifying & addressing post launch Processes/Operational issues
- Handing over the process to Operations team post meeting the success criteria - Ability to work independently in a fast-paced and rapidly changing environment, and have strong ownership to drive the result cross the functions
- Strong interpersonal skills, including persuasive written and oral communication skills
- Advanced analytical skills and the ability to get into the details, while also seeing and understanding the big picture
- Internal and external customer obsession and a work ethic based on a strong desire to exceed expectations - 2+ years experience in Finance
- Identifying opportunities to streamline/standardize
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