Revolutionizing healthcare through technology and design
Oscar Health, founded in 2012 and headquartered in New York City, is a health insurance company that leverages technology to improve the consumer experience in healthcare. With over 500,000 members and partnerships with leading healthcare providers, Oscar offers innovative plans that include telemed...
Oscar provides competitive salaries, equity options, comprehensive health benefits, unlimited PTO, and a flexible remote work policy to support work-l...
Oscar fosters a culture centered around transparency and collaboration, encouraging employees to challenge the status quo in healthcare. The company v...
Oscar • Tempe, Arizona, United States
Oscar is hiring a Manager of Clinical Operations to oversee the daily operations of a virtual clinical practice. You'll manage a team of medical assistants and administrative staff to ensure efficient workflow and exceptional patient experience. This role requires strong leadership skills and a focus on process improvement.
You have a proven track record in managing clinical operations, ideally within a healthcare or insurance setting. Your experience includes overseeing teams and ensuring that operational goals are met while maintaining a high standard of patient care. You thrive in a technology-enabled environment and are adept at using data to drive decisions. You possess strong interpersonal skills, allowing you to effectively communicate with both your team and other stakeholders. You are process-driven and understand the importance of efficient workflows in a clinical setting. You are comfortable working in a fast-paced environment and can adapt to changing priorities. You have experience in workforce management and understand how to optimize staffing levels to meet operational needs.
In this role, you will lead the day-to-day operations of Oscar's virtual clinical practice. You will be responsible for managing a diverse team, including medical assistants and administrative staff, ensuring that they are well-supported and equipped to deliver exceptional patient care. You will oversee staffing levels and scheduling to ensure that clinical and operational KPIs are met. You will implement processes that enhance workflow efficiency and improve the overall patient experience. You will collaborate with the Director of Clinical Operations to develop strategies that align with Oscar's mission of providing high-quality health insurance services. You will also be involved in performance management, providing feedback and coaching to your team members to foster their professional growth. Your role will require you to analyze operational data to identify areas for improvement and implement changes that enhance service delivery.
Oscar offers a competitive salary range of $88,560 to $116,235 per year, along with a comprehensive benefits package that includes participation in an unlimited vacation program and annual performance bonuses. You will have the opportunity to work in a hybrid model, with three days in the office and flexibility for remote work. Oscar is committed to creating a supportive and inclusive work environment where you can thrive and make a meaningful impact on the lives of our members. We encourage you to apply even if your experience doesn't match every requirement, as we value diverse perspectives and backgrounds.
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