Fraud Analyst

Who you are

You have experience in fraud analysis and a strong understanding of fraud prevention strategies — you've worked in environments where you analyzed fraud alerts and cases to identify and prevent fraudulent activity. You are detail-oriented and can document investigation processes and outcomes to maintain audit-ready records. Your collaborative spirit allows you to work effectively with cross-functional teams, including Client Services, Financial Operations, Compliance, and Transaction Monitoring. You are committed to maintaining department productivity goals and quality standards while assisting customers with inquiries related to fraud investigations.

Desirable

Experience with data analysis tools or methodologies would be beneficial, as you will be conducting data analysis to support fraud prevention efforts. Familiarity with fraud detection systems and the ability to innovate and design fraud systems will set you apart in this role.

What you'll do

As a Fraud Analyst at Rho, you will play a critical role in supporting the overall fraud strategy and operations. You will analyze fraud alerts and cases, working closely with the Fraud lead to identify and prevent fraudulent activity. Your responsibilities will include assisting customers by preparing and responding to inquiries related to fraud investigations and supporting the resolution of fraud incidents. You will document investigation processes and outcomes to maintain audit-ready records, ensuring compliance with internal standards.

You will collaborate with the Fraud team to refine operations and maintain regular communication with team members to ensure maximum efficiency in recovery efforts. Your role will involve deep diving into individual fraud event vectors to perform root cause analysis, contributing to the development of a best-in-class fraud prevention program. You will also support ongoing strategy management, helping to build a seamless and frictionless client experience while reducing fraud risk exposure.

What we offer

At Rho, we believe in the importance of professional growth and development. You will have the opportunity to learn and apply your previous experience in a supportive environment. We value every member of our community and encourage diverse perspectives to drive innovative solutions. You will be part of a team that is dedicated to creating a modern banking platform for startups, where your contributions will directly impact our clients' experiences. We offer a collaborative culture that fosters continuous improvement and encourages you to take initiative in your role.