
Transforming global payments with blockchain technology
Ripple Labs, Inc. is a San Francisco-based technology company that specializes in blockchain solutions and digital payment systems. Known for its RippleNet payment protocol, Ripple serves over 300 financial institutions, including Santander and American Express. With significant funding of $93 milli...
Ripple offers competitive salaries, equity options, flexible remote work policies, generous PTO, and comprehensive health benefits, including parental...
Ripple fosters a culture of innovation and transparency, emphasizing a collaborative approach to solving complex financial challenges through blockcha...

Ripple • New York, NY, United States
Ripple is seeking a Senior Technical Writer to create comprehensive documentation for their blockchain solutions. You'll collaborate with engineering and product teams to translate complex concepts into clear content. This role requires strong writing skills and a background in technical documentation.
You have 5+ years of experience in technical writing, particularly in the blockchain or financial technology sectors — you understand how to convey complex technical concepts in a clear and engaging manner. Your expertise in creating documentation for APIs and developer tools is well-established, and you have a knack for producing high-quality content that resonates with developers and institutions alike.
You are skilled in using Markdown and other documentation tools — your ability to create structured and easily navigable documentation sets you apart. You thrive in collaborative environments, working closely with engineers, product managers, and other stakeholders to ensure that the documentation is accurate and comprehensive.
You possess a strong understanding of blockchain technology and its applications in the financial sector — this knowledge allows you to create content that is not only informative but also relevant to the needs of your audience. You are detail-oriented and committed to maintaining high standards in your writing, ensuring that all documentation is up-to-date and reflects the latest developments in the field.
You are proactive in seeking feedback and continuously improving your writing — you understand that great documentation is a living document that evolves with the product. You are comfortable working in a fast-paced environment and can manage multiple projects simultaneously while meeting deadlines.
Experience with developer tools and APIs is a plus — familiarity with the XRP Ledger or similar blockchain platforms will help you hit the ground running. A background in software development or engineering can enhance your ability to communicate effectively with technical teams.
As a Senior Technical Writer at Ripple, you will be responsible for creating and updating documentation for the XRP Ledger — this includes writing comprehensive guides, API references, and tutorials that empower developers and institutions to leverage blockchain technology effectively. You will collaborate closely with product managers and engineers to gather information and ensure that the documentation accurately reflects the product's capabilities.
You will translate complex technical concepts into clear, concise, and engaging content — your writing will help users understand how to implement solutions using the XRP Ledger, making it easier for them to adopt and integrate blockchain technology into their operations. You will also create robust sample code and use cases that illustrate best practices and real-world applications of the technology.
In addition to writing, you will participate in cross-functional meetings to stay aligned with product development and updates — your insights will help shape the direction of the documentation and ensure that it meets the needs of users. You will also be responsible for maintaining the documentation's structure and organization, making it easy for users to find the information they need.
At Ripple, you will be part of a mission-driven team that is transforming the global financial system — your work will have a direct impact on how value moves across borders, creating greater economic fairness and opportunity. We offer a collaborative and supportive work environment where you can grow your skills and advance your career.
You will have access to professional development opportunities and resources to enhance your writing and technical skills — we encourage you to apply even if your experience doesn't match every requirement. Our culture values diversity and inclusion, and we are committed to creating a workplace where everyone can thrive.
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