Technical Support Specialist - French

Who you are

You are a dedicated individual with a passion for helping others and a strong commitment to client satisfaction. Your fluency in French allows you to communicate effectively with a diverse range of clients, ensuring their needs are met promptly and efficiently. You thrive in a collaborative environment and are eager to learn and grow within the company. You understand the importance of being curious and proactive in your role, always looking for ways to improve processes and enhance the client experience.

What you'll do

As a Technical Support Specialist at FareHarbor, you will be the first point of contact for clients seeking assistance with our reservation software. You will troubleshoot issues, provide solutions, and guide clients through the features of our platform. Your role will involve working closely with other team members to ensure that client inquiries are resolved quickly and effectively. You will also have the opportunity to contribute to the development of support materials and resources that help clients maximize their use of our tools.

What we offer

FareHarbor offers a supportive and inclusive work environment where you can thrive. You will be part of a team that values collaboration and innovation, and you will have access to ongoing training and development opportunities. We believe in empowering our employees to take ownership of their roles and contribute to the company's success. Additionally, we offer competitive compensation and benefits, ensuring that you are well taken care of as you embark on your career with us.