Transforming B2B trucking with digital solutions
Loadsmart is a leading digital freight company headquartered in the Chicago Loop, specializing in B2B trucking solutions. With over $343.7 million in funding and a valuation exceeding $1 billion, Loadsmart streamlines the shipping process through its integrated online platform, which manages booking...
Loadsmart offers competitive benefits including a 401K plan with a company match, equity options that vest over four years, and generous parental leav...
Loadsmart's culture is centered around digital integration in freight services, enhancing efficiency and transparency for all parties involved. The co...
Loadsmart • Philippines / Remote
Loadsmart is seeking a Special Operations Representative to join their Load Management team. You'll be responsible for tracking carriers and providing timely updates to customers to ensure top-notch service. This role is ideal for individuals who thrive in a collaborative environment.
You are an innovative and agile professional who thrives in a global company. You have a strong commitment to teamwork and embody core values such as curiosity, clarity, results, and commitment. You are data-oriented and enjoy working in a fast-paced environment, ensuring that customer service is always a priority. You are eager to learn and adapt to new challenges, making you a valuable addition to the Load Management team.
As a Special Operations Representative at Loadsmart, you will work closely with the Load Management team to track carriers and provide updates to customers. Your role will involve ensuring that all communications are timely and effective, contributing to a best-in-class customer service experience. You will be responsible for monitoring load statuses and addressing any issues that may arise during the shipping process. Your ability to communicate clearly and efficiently will be crucial in maintaining strong relationships with both carriers and customers. You will also collaborate with other team members to identify areas for improvement in processes and service delivery, helping to drive meaningful change within the organization.
Loadsmart offers a dynamic work environment where you can grow and develop your skills. You will be part of a team that values innovation and collaboration, working together to reinvent the future of freight. The company is committed to providing a supportive culture that encourages professional development and personal growth. You will have the opportunity to work remotely, allowing for flexibility in your work schedule. Loadsmart is dedicated to attracting top talent and fostering a workplace where everyone can contribute to meaningful change.
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