Engineering Manager, Operator Tooling

Who you are

You have 5+ years of experience in engineering management, leading teams to build scalable and efficient systems. Your background includes a strong understanding of software development processes and a passion for mentoring and developing talent within your team. You thrive in collaborative environments and are skilled at fostering a culture of knowledge sharing and continuous improvement.

Your technical expertise spans multiple areas, including backend development and observability solutions. You have experience with Ruby and React, and you are familiar with building data-intensive services that require high availability and performance. You are also interested in learning new technologies and methodologies to enhance your team's capabilities.

You understand the importance of compliance and risk management in the financial landscape, and you are committed to building solutions that help mitigate these risks. Your ability to communicate effectively with cross-functional teams ensures that you can translate complex technical concepts into actionable insights for stakeholders.

Desirable

Experience with GraphQL and MongoDB is a plus, as is familiarity with tools like GitHub and Grafana. You are open to exploring new technologies and methodologies that can improve your team's efficiency and effectiveness.

What you'll do

As an Engineering Manager at Stripe, you will lead the Operator Tooling team, focusing on building solutions that enhance internal workflows and decision-making processes. You will oversee the development of tools that enable over 8,000 human agents to make informed decisions, ensuring compliance with laws and Stripe's policies. Your role will involve collaborating with product managers, designers, and other engineering teams to define project scopes and deliver high-quality solutions.

You will prioritize continuous growth and collaboration within your team, facilitating knowledge-sharing sessions and providing dedicated mentorship to support professional development. You will also be responsible for setting clear, measurable goals for your team and ensuring that they have the resources and support needed to achieve them.

In addition to technical leadership, you will play a key role in fostering a culture of innovation and experimentation. You will encourage your team to explore new technologies and approaches to problem-solving, ensuring that they remain at the forefront of industry trends and best practices.

What we offer

At Stripe, you will have the opportunity to work on high-impact challenges that shape the future of financial technology. We offer a collaborative and inclusive work environment where your contributions will be valued and recognized. You will have access to professional development resources and opportunities to grow your career within the company. Join us in our mission to increase the GDP of the internet and make a meaningful impact on the global economy.