Technical Enablement Manager 3 - Paris

Who you are

You have a strong background in technical training and customer success, with a proven ability to educate clients on complex products. Your experience in IT operations allows you to understand customer environments and provide tailored recommendations. You are a tech-savvy professional who thrives in collaborative settings and values building strong relationships with clients. You possess excellent communication skills, enabling you to convey technical concepts clearly and effectively. You are proactive in identifying opportunities for product adoption and continuously seek to improve best practices for customer success. Your passion for technology drives you to stay updated on industry trends and advancements.

What you'll do

As a Technical Enablement Manager at Datadog, you will lead educational sessions for clients, ensuring they understand how to integrate Datadog into their IT operations. You will collaborate with sales and customer success teams to assess customer needs and provide targeted training that aligns with their business objectives. Your role involves mentoring users of the Datadog platform, helping them maximize the value of the tools available. You will work closely with product management and engineering teams to identify new features and enhancements based on customer feedback. Additionally, you will iterate on best practices for technical product adoption, ensuring that clients are satisfied and successful with their use of Datadog.

What we offer

Datadog values a collaborative office culture that fosters creativity and teamwork. We operate as a hybrid workplace, allowing you to create a work-life harmony that suits your needs. You will have the opportunity to work with a talented team of professionals dedicated to driving customer success and product excellence. We encourage you to apply even if your experience doesn't match every requirement, as we believe diverse perspectives contribute to our success.