Reimagining transportation for a better world
Uber Technologies, Inc. (NYSE: UBER) is a leading ride-hailing platform headquartered in Mission Bay, San Francisco, CA. Founded in 2009, Uber has transformed transportation services, completing over 1.5 billion trips globally. The company went public in May 2019 and has raised $15.8 billion in fund...
Uber provides comprehensive healthcare, a robust employee stock purchase plan, generous paid vacation, and a four-week sabbatical after five years of ...
Uber fosters a culture of innovation and adaptability, continuously expanding its services beyond traditional ride-hailing. The company emphasizes wor...
Uber • Sydney, AUS
Uber is hiring an Account Manager for their Global Franchise team to manage high-value franchise merchant groups. You'll build strong relationships with corporate brand teams and drive growth. This role requires excellent relationship management skills.
You have a proven track record in account management, ideally within the food delivery or related sectors. Your experience includes managing high-value accounts and building strong relationships with key stakeholders. You understand the importance of customer experience and are committed to driving growth for both the company and its partners. You possess excellent communication skills, allowing you to engage effectively with senior decision-makers and cross-functional teams. You are strategic in your thinking and can balance operational execution with long-term goals. You thrive in a diverse environment and appreciate the unique perspectives that each team member brings to the table.
In this role, you will manage a portfolio of high-value franchise merchant groups, focusing on building and maintaining strong relationships with corporate brand teams. You will be responsible for driving product adoption and securing marketing initiatives that enhance customer engagement. Your day-to-day responsibilities will include engaging with senior decision-makers, understanding their needs, and ensuring that UberEats delivers exceptional service. You will collaborate closely with cross-functional teams to act as the voice of the customer, ensuring that their feedback is integrated into our strategies. You will also be accountable for outcomes related to net acquisition, demand generation, and trip growth, making data-driven decisions to optimize performance. Your role will require you to balance strategic thinking with strong operational execution, ensuring that all initiatives align with Uber's overall goals.
Uber provides a dynamic work environment where diversity is celebrated, and every employee is valued for their unique contributions. You will have the opportunity to work with some of the world's largest brands, driving growth and innovation in the online food delivery space. We offer competitive compensation and benefits, along with opportunities for professional development and career advancement. You will be part of a team that is committed to providing the best customer experience possible, and your efforts will directly impact the success of our merchants and drivers. We encourage you to apply even if your experience doesn't match every requirement, as we value curiosity and a growth mindset.
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