Senior Product Analyst

Who you are

You have 5+ years of experience in product analysis, particularly in the healthcare or marketplace sectors. Your analytical skills are complemented by a strong understanding of user experience and how data can drive product decisions. You are proficient in SQL and have experience with data visualization tools, enabling you to present insights effectively to stakeholders. You thrive in collaborative environments and enjoy working with cross-functional teams to solve complex problems. Your experience with A/B testing and user research allows you to make data-driven recommendations that enhance product offerings. You are passionate about improving customer experiences and have a keen interest in the healthcare industry.

Desirable

Experience with Google Analytics and other analytics platforms is a plus. Familiarity with healthcare regulations and insurance processes will help you navigate the complexities of the industry. You are comfortable working in fast-paced environments and can adapt to changing priorities while maintaining a focus on delivering high-quality results.

What you'll do

As a Senior Product Analyst at Zocdoc, you will play a crucial role in enhancing the accuracy and usability of insurance information on our platform. You will analyze user data to identify trends and insights that inform product development and improvements. Collaborating closely with the Insurance Product Pod, you will work on initiatives that empower patients to understand their coverage better. Your responsibilities will include conducting A/B tests to evaluate the effectiveness of new features and enhancements, as well as presenting your findings to the product team and other stakeholders. You will also engage in user research to gather feedback and understand pain points, ensuring that our solutions meet the needs of our users. Your analytical insights will directly impact the patient experience, helping to drive Zocdoc's mission of making healthcare work for patients.

What we offer

Zocdoc offers a dynamic work environment where you can make a meaningful impact on the healthcare industry. We provide competitive compensation and benefits, including health insurance, retirement plans, and opportunities for professional development. Our culture emphasizes collaboration, innovation, and a commitment to improving patient experiences. Join us in our mission to empower patients and transform healthcare into a more user-friendly experience.