Empowering travel companies with seamless payments
WeTravel is a leading online payment platform for group travel companies, headquartered in Union Square, San Francisco, CA. With over 500,000 customers, WeTravel provides essential pre-departure tools for payment collection and logistics planning. The company has raised $121 million in Series B fund...
WeTravel offers unlimited holidays, paid parental leave, and volunteer days. Employees can enjoy the A'DAM Program, spending 2-4 weeks in Amsterdam, a...
WeTravel fosters a culture that emphasizes innovation in travel fintech, with a focus on providing practical solutions for travel businesses. The comp...
WeTravel • Sydney Office
WeTravel is seeking a Client Onboarding Specialist to support incoming clients and ensure their success on the platform. You'll collaborate with various teams to provide personalized training and assistance. This role is ideal for those passionate about travel and customer education.
You are someone who thrives in a collaborative environment and enjoys building relationships with clients. You have a strong passion for educating customers and colleagues, ensuring they feel confident using the WeTravel platform. Fluency in English is essential, and additional language skills are a bonus. You are excited about the travel industry and have a keen interest in fintech, making you a perfect fit for this role.
As a Client Onboarding Specialist, you will play a crucial role in supporting new customers as they begin their journey with WeTravel. You will assist clients in migrating important content such as reservation details, photos, pricing information, and tour descriptions. Your personalized training sessions will ensure that every new customer feels completely confident using the WeTravel platform. You will work closely with Sales, Account Management, and Product teams to provide comprehensive support throughout the onboarding process. Your contributions will help create a high-performing, collaborative team that is genuinely passionate about transforming the travel industry.
WeTravel offers a dynamic work environment where you can grow your skills and make a real impact in the travel industry. You will be part of a team that values collaboration and innovation, providing you with opportunities to develop professionally. We celebrate diversity and are committed to creating an inclusive environment for all employees. Join us in building unforgettable experiences for our clients and making a difference in the travel sector.
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