Simplifying global trade through technology
Flexport is a leading global logistics platform headquartered in Tenderloin, San Francisco, CA, that aims to simplify international trade. With over 1,000 employees and $2.5 billion in funding, Flexport serves thousands of clients across 100+ countries, providing technology-driven insights and flexi...
Flexport offers a flexible work environment with options for remote and in-office work. Employees enjoy complimentary breakfast and lunch, along with ...
Flexport fosters a culture of innovation in logistics, being the first freight forwarder built around an online dashboard. The company values technolo...
Flexport • London, England, United Kingdom
Flexport is seeking an Enterprise Account Manager to drive customer satisfaction and growth within existing accounts. You'll engage with clients to understand their supply chain needs and deliver tailored solutions. This role requires experience in account management or sales, particularly in supply chain and logistics.
You have a strong background in account management or sales, ideally with experience in the supply chain and logistics sector. You are highly organized and possess excellent communication skills, allowing you to effectively engage with clients and understand their unique needs. Your ability to drive customer satisfaction is paramount, as you will be responsible for managing the customer experience from start to finish. You thrive in a collaborative environment and are eager to partner with clients to find innovative solutions that enhance their operations. You are motivated by the opportunity to contribute to a mission-driven company that is reshaping global trade.
As an Enterprise Account Manager at Flexport, you will own the customer experience, ensuring that clients realize the full value of Flexport's offerings. You will focus on closing renewal, upsell, and cross-sell opportunities from existing accounts, leveraging your understanding of each client's supply chain to propose tailored solutions. Your role will involve engaging with customers regularly to drive satisfaction and foster long-term relationships. You will collaborate closely with internal teams to ensure that client needs are met and that they receive the highest level of service. Your success will be measured by your ability to grow accounts and enhance customer loyalty, making a significant impact on Flexport's growth in the region.
At Flexport, you will be part of a dynamic team that is dedicated to transforming global trade. We offer a supportive work environment where your contributions are valued, and you have the opportunity to make a real difference. You will have access to professional development resources to help you grow in your career. Our mission-driven culture encourages innovation and collaboration, and we are committed to providing our employees with the tools they need to succeed. Join us in shaping the future of global commerce and making a positive impact on the world.
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