Are you geared towards building relationships and marketing projects that continuously delight your customers? Are you excited about making history and driving significant impact? Amazon hires the world's brightest minds and offers them an environment in which they can invent world class solutions to improve customer experience. In this pivotal role, you will be responsible for customer acquisition, conversion rate optimization, and enhancing the customer experience through innovative programs and features. Leveraging data and performance tracking, you will identify growth opportunities and implement new ideas to propel the business forward. Key areas of focus for this role include: Marketing Develop and execute merchandising activities to support promotional events and marketing campaigns. Design, lead and implement customer experience enhancement/improvement projects. Create and analyze performance metrics and drive business decisions about future direction. Partner with various technical and business teams to build supporting automation. Project Management Define the strategic roadmap to improve Customer Experience. Influence program roadmaps and technical teams and manage key stakeholders worldwide. The ideal candidate will possess strong business judgment, experience in marketing, a track record of delivering results through cross-functional collaboration, and excellent analytical capabilities.
About the team
At Amazon we embrace our differences and we are committed to furthering our culture of inclusion. Amazon’s culture of inclusion is reinforced within our 14 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives. Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional.
Inclusive team culture
At Amazon we embrace our differences and we are committed to furthering our culture of inclusion. We host annual and ongoing learning experiences. Amazon’s culture of inclusion is reinforced within our 14 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.
Work Life Balance
We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives.
Mentorship & Career Growth
Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional.
- 4+ years of professional non-internship marketing experience
- Experience using data and metrics to drive improvements
- Experience with Excel or Tableau (data manipulation, macros, charts and pivot tables)
- Experience using Microsoft Excel to manipulate and analyze data
- Experience building, executing and scaling cross-functional programs or marketing campaigns from concept to completion
- English proficiency.- Experience using customer research, hard data and metrics to back up assumptions, generate forecasts, and assess the efficacy of marketing programs
- Experience utilizing systems and tools involving email, web, analytics, and CRM (Marketo, Tableau, Salesforce, etc.) for targeting, segmentation, reporting for demand generation
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit
https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
