Engineering Operation Technician

Who you are

You are an Engineering Technician with a strong foundation in electrical and mechanical systems — you understand the intricacies of maintaining mission-critical technology infrastructure and are eager to contribute to a team that ensures seamless operations. Your hands-on experience with troubleshooting and maintaining equipment will be invaluable in this role. You thrive in environments where precision and reliability are paramount, and you are committed to achieving extraordinary uptime for digital services.

You have a background in electrical engineering or mechanical engineering — your knowledge of three-phase electrical systems, including switch gear, UPSs, and PDUs, equips you to handle the complexities of data center operations. You are familiar with stand-by diesel generators and related fuel systems, which are crucial for maintaining operational continuity. Your technical skills are complemented by your ability to work collaboratively within a diverse team of engineers and specialists.

You are detail-oriented and proactive in identifying potential issues before they escalate — your troubleshooting skills allow you to quickly diagnose problems and implement effective solutions. You understand the importance of maintaining a safe working environment and adhere to best practices in equipment handling and maintenance. Your commitment to continuous learning and improvement drives you to stay updated on the latest technologies and methodologies in data center operations.

Desirable

Experience with AWS infrastructure services is a plus — you are eager to learn and grow within the cloud computing space. Familiarity with data center operations and the challenges associated with maintaining uptime will set you apart as a candidate. You are open to feedback and enjoy collaborating with others to achieve common goals.

What you'll do

As an Engineering Operation Technician at Amazon, you will play a critical role in maintaining the heartbeat of our data centers — your responsibilities will include operating and troubleshooting various electrical and mechanical systems that support our mission-critical facilities. You will work closely with a team of engineers to ensure that all equipment is functioning optimally, contributing to our goal of achieving 99.999% uptime.

You will be responsible for conducting regular maintenance checks on equipment such as centrifugal chillers, cooling towers, and air handlers — your attention to detail will help identify any potential issues before they impact operations. You will also assist in the operation of stand-by diesel generators and related fuel systems, ensuring that backup power is always available when needed.

In addition to maintenance tasks, you will participate in troubleshooting efforts when issues arise — your ability to quickly diagnose problems will be essential in minimizing downtime and maintaining service reliability. You will document your findings and collaborate with your team to implement solutions that enhance operational efficiency.

You will have the opportunity to work on challenging problems that impact the supply chain and overall performance of our data centers — your contributions will directly support the seamless delivery of digital experiences to customers worldwide. You will also engage in continuous learning and development opportunities to enhance your skills and advance your career within Amazon.

What we offer

Amazon offers a comprehensive benefits package that includes medical, financial, and other forms of compensation — we value our employees and strive to provide a supportive work environment. You will have access to resources that promote your professional growth and well-being, ensuring that you can thrive in your role. Join us in our mission to keep the cloud running smoothly and efficiently, and be part of a team that is dedicated to innovation and excellence.