
Delivering convenience to millions in South Korea
Coupang is a leading e-commerce platform in South Korea, founded in 2010 and headquartered in Seoul. The company serves millions of customers with its fast delivery service, Rocket Delivery, which promises same-day or next-day delivery on a wide range of products. Coupang went public in March 2021, ...
Coupang offers competitive salaries, stock options, generous paid time off, and a flexible remote work policy to support work-life balance....
Coupang fosters a customer-centric culture, emphasizing speed and efficiency in its operations. The company values innovation and encourages employees...

Coupang • Seoul, South Korea
Coupang is seeking a Senior People Operations Specialist for their ER Planning team to manage labor relations and compliance. This role requires over 7 years of experience in labor management and negotiation strategies.
You have over 7 years of experience in labor relations management, particularly in large organizations with unionized environments. Your expertise includes developing and executing labor relations strategies, analyzing labor laws, and managing employee relations effectively. You possess strong communication skills that enable you to navigate complex negotiations and foster positive relationships between management and employees. Your background includes hands-on experience in operating labor-management committees and handling grievance processes, ensuring compliance with labor regulations. You are proactive in identifying trends and changes in labor laws that may impact the organization, and you are skilled at adapting strategies accordingly. Holding a certification as a labor consultant is a significant advantage, showcasing your commitment to professional development in this field.
In this role, you will be responsible for establishing and executing labor relations strategies that align with Coupang's business objectives. You will support collective bargaining processes, ensuring that negotiations are conducted effectively and in compliance with legal requirements. Your role will involve analyzing external trends and changes in labor laws to inform strategic decisions and operational practices. You will also oversee the operation of labor-management committees and grievance handling processes, ensuring that employee concerns are addressed promptly and effectively. Collaborating with various departments, you will provide guidance on labor relations issues and contribute to the development of policies that promote a positive workplace culture. You will play a key role in fostering communication between employees and management, helping to resolve conflicts and enhance employee engagement. Your insights will be crucial in shaping the organization's approach to labor relations and ensuring compliance with all relevant regulations.
Coupang offers a dynamic work environment where you can make a significant impact on the organization’s labor relations strategy. You will have the opportunity to work with a talented team dedicated to innovation and excellence in logistics services. We provide competitive compensation and benefits, along with opportunities for professional growth and development. As part of our commitment to employee well-being, we offer a supportive workplace culture that values collaboration and open communication. Join us in our mission to revolutionize logistics services and deliver exceptional value to our customers.
Apply now or save it for later. Get alerts for similar jobs at Coupang.