Senior Data Center Technician

Who you are

You have a strong background in data center operations, demonstrating expertise in standard processes and procedures for preparing, installing, performing diagnostics, troubleshooting, replacing, and decommissioning equipment. Your holistic understanding of the functions of, and interactions between, network and server equipment sets you apart. You are committed to providing guidance to other technicians and improving service quality and efficiency through suggested modifications to existing processes.

You thrive in a collaborative environment, working closely with a team of subject matter experts to support services for a vast customer base. Your experience in cloud operations and innovation allows you to contribute effectively to the core infrastructure and foundational technologies that power Microsoft's online services, including Bing, Office 365, Xbox, OneDrive, and the Microsoft Azure platform.

You are dedicated to personal and professional development, actively seeking out training and growth opportunities. You understand the importance of environmental sustainability and optimization in data center design, and you are eager to be part of a team that prioritizes these values.

What you'll do

As a Senior Data Center Technician, you will play a key role in delivering the core infrastructure for Microsoft's cloud services. Your responsibilities will include preparing and installing equipment, performing diagnostics, troubleshooting issues, and ensuring that all processes are executed efficiently. You will be involved in the decommissioning of equipment as necessary, ensuring that all actions align with best practices and company standards.

You will provide input for suggested modifications to processes and procedures, aiming to enhance service quality and efficiency. Your expertise will guide other technicians, fostering a culture of continuous improvement and collaboration within the team. You will also be responsible for maintaining a safe and organized work environment, adhering to all safety protocols and guidelines.

In this role, you will have the opportunity to work with cutting-edge technologies and contribute to the optimization of data center operations. You will collaborate with cross-functional teams to ensure that all services meet the high standards expected by Microsoft and its customers. Your contributions will directly impact the efficiency and reliability of the cloud services that millions of users rely on every day.

What we offer

Microsoft offers a dynamic work environment that emphasizes personal and professional growth. You will have access to various training programs, including Career Rotation Programs and Diversity & Inclusion trainings, to help you develop your skills and advance your career. The company is committed to fostering a culture of inclusion and support, ensuring that all employees feel valued and empowered.

You will be part of a team that is dedicated to environmental sustainability and optimization in data center design. Microsoft’s Cloud Operations & Innovation team is focused on delivering exceptional service quality while minimizing environmental impact. You will have the chance to work in a state-of-the-art facility, equipped with the latest technologies and resources to support your work.

Join Microsoft and be part of a team that is shaping the future of cloud services. Your expertise as a Senior Data Center Technician will be instrumental in delivering high-quality infrastructure and foundational technologies that support millions of customers worldwide.