Solutions Architect, Records/Standards

Who you are

You have a strong background in technical architecture and client engagement, with experience in delivering solutions that meet customer needs. You thrive in a collaborative environment, working closely with clients and project teams to ensure successful integration of technology. Your ability to communicate complex technical concepts clearly is one of your key strengths, enabling you to build trust and rapport with stakeholders. You are detail-oriented and committed to achieving high levels of customer satisfaction through quality service delivery. You understand the importance of adapting to the unique challenges faced by public safety organizations and are passionate about making a positive impact in this field.

Desirable

Experience in public safety or related industries is a plus, as is familiarity with system interface construction and technical project scoping. You may have a background in software development or engineering, which enhances your ability to understand and address technical challenges effectively.

What you'll do

In this role, you will serve as a key member of the Software Solutions Delivery Team, working directly with clients to understand their needs and architect solutions that leverage Axon's technology. You will be responsible for leading the technical aspects of projects, ensuring that integrations are delivered on time and meet the highest standards of quality. Your role will involve collaborating with networking and software professionals to design and implement systems that enhance the capabilities of public safety organizations. You will also be tasked with developing processes that improve productivity and client satisfaction, ensuring that all technical services are delivered efficiently.

You will engage with clients to gather requirements and provide insights into how Axon's solutions can address their specific challenges. Your ability to analyze system requirements and propose effective solutions will be critical to your success. You will also participate in project scoping, helping to define the technical parameters and deliverables for each engagement. As you work on various projects, you will have the opportunity to contribute to the continuous improvement of Axon's service delivery processes, ensuring that the team remains agile and responsive to client needs.

What we offer

At Axon, you will be part of a mission-driven organization that values collaboration and innovation. We offer a supportive work environment where you can grow professionally and make a meaningful impact. You will have access to ongoing training and development opportunities, allowing you to enhance your skills and advance your career. Our culture encourages open communication and the sharing of diverse perspectives, fostering an inclusive atmosphere where everyone can thrive. We believe in empowering our employees to take ownership of their work and drive real change in the communities we serve.