
Your all-in-one personal finance platform
SoFi, headquartered in The East Cut, San Francisco, CA, is a leading provider of mobile and online personal finance services. With over 1,000 employees, SoFi offers a comprehensive suite of products including bank accounts, loans, mortgages, and investment opportunities. The company has raised $2.7 ...
SoFi provides a range of benefits including flexible time off, paid parental leave, and a monthly contribution of up to $200 towards student loan repa...
SoFi's culture is centered around financial empowerment, aiming to provide a one-stop solution for all personal finance needs. The company's focus on ...

SoFi • FL - Jacksonville, UT Cottonwood Heights
SoFi is seeking a Fraud Prevention and Detection Specialist to join their Fraud Operations team. You'll be responsible for reviewing suspicious member accounts and analyzing potentially fraudulent activity. This role requires strong analytical skills and experience in fraud detection.
You have a strong background in fraud prevention and detection, with experience in analyzing suspicious activities and conducting thorough reviews of member accounts. You are detail-oriented and possess excellent communication skills, allowing you to effectively interact with members and other financial institutions. You understand the importance of minimizing losses and are committed to driving business objectives through strategic decision-making. You thrive in a collaborative environment and are eager to contribute to a team that is at the forefront of transforming personal finance.
In this role, you will conduct thorough reviews and inquiries on identified and suspicious member accounts within specified systems. You will complete inbound and outbound calls with members, fraudsters, business entities, or other financial institutions, taking appropriate action based on the results of your investigations. Your analytical skills will be crucial as you analyze and review potentially fraudulent activity to ensure minimal loss to the organization. You will also advise and assist management in making and implementing strategic decisions and objectives related to fraud prevention.
At SoFi, you will be part of a next-generation financial services company that is committed to shaping a brighter financial future for its members. We offer a dynamic work environment where you can invest in yourself and your career. You will have the opportunity to work with innovative, mobile-first technology that is changing the way people think about personal finance. Join us and make a direct impact on people's lives while upholding our core values.
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