Opportunity: The IN B2B market is made of 63 MM Micro & Small Customers and 0.5MM Medium & Large customers together spending $400B annually. That is the market segment that the Amazon Business team is creating solutions for.
Problem: Over the past many years, individual shoppers in India have come to appreciate the convenience, infinite selection and competitive pricing that Amazon offers.
While Indian businesses want many of the same benefits listed above, e-commerce is still not a preferred/ reliable purchase option for them. That is because the needs of the Indian businesses are different from that of individual shoppers and the current state of consumer-oriented B2C platforms does not fully address the requirements of a business purchase. That is the problem that the PM team at Amazon Business intends to solve. We intend to make buying online as simple, reliable and cost-effective for businesses as it is for individuals.
This means that the PMs in Amazon Business India have to re-look at every aspect of the customer's journey - browsing, selection, price display, checkout, payment, delivery and returns experience and enhance them to fir the needs of the business customer. In addition, the team has to build new products - approval workflows, GST compliance, multi-user accounts, spend analytics reports etc. to address unique requirements of Indian business customers. We have the same complex problems, ambiguity, fast pace you see in a startup - but contained within the larger Amazon organization.
The Role: This role will own the charter to significantly improve Enterprise procurement experience by partnering with tech teams, global/IN product development teams, marketing, operations, legal, accounting, tax, and finance teams. The roadmap will be a mix of IN first innovations and of IN adaptations of global product features.
The ideal candidate is someone who is enthusiastic about managing challenging, ambiguous projects across multiple teams and locations. He or she is comfortable marshaling large amounts of data to make decisions and build business cases.
The right candidate will share Amazon's passion for the customer—someone who understands the importance of compelling features and functionalities in driving great customer and seller experience.
- 5+ years of product or program management, product marketing, business development or technology experience
- Bachelor's degree or equivalent
- Experience owning/driving roadmap strategy and definition
- Experience with end to end product delivery
- Experience with feature delivery and tradeoffs of a product
- Experience as a product manager or owner
- Experience owning technology products- Experience in influencing senior leadership through data driven insights
- Experience working across functional teams and senior stakeholders
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