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Home›Jobs›BigCommerce›Strategic Account Director
BigCommerce

About BigCommerce

Empowering merchants with flexible eCommerce solutions

🏢 Tech👥 1001+ employees📅 Founded 2009📍 Four Points Centre, Austin, TX💰 $219.2m⭐ 4.2
B2BProductivitySharing EconomySaaSeCommerceSales

Key Highlights

  • Public company with a valuation of nearly $7 billion
  • Over 1000 employees based in Austin, TX
  • Trusted by major brands like Ted Baker and Skullcandy
  • $219.2 million raised in Series E funding

BigCommerce is a leading Open SaaS eCommerce platform that empowers merchants to grow their online businesses, serving startups to large enterprises. Trusted by brands like Ted Baker, Skullcandy, and Burrow, BigCommerce went public in 2020 with a valuation of nearly $7 billion. Headquartered in Aust...

🎁 Benefits

Employees enjoy competitive salaries, equity options, generous PTO policies, and a flexible remote work environment....

🌟 Culture

BigCommerce fosters a culture of innovation and flexibility, allowing employees to leverage the platform's extensive features while embracing a custom...

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BigCommerce

Strategic Account Director

BigCommerce • London Office

Posted 9 months ago🏛️ On-SiteSeniorAccount manager📍 London
Apply Now →

Job Description

BigCommerce’s mission is to help merchants sell more at every stage of growth, from small startups, to mid-market businesses to large enterprises. We focus on being the best ecommerce platform so our customers can focus on what matters most: growing their businesses.

We are equally passionate about growing our employee’s careers and providing them an incredible experience as we rapidly expand across the globe. We are proud to have been recognized numerous times for our product and workplace culture. We empower our people and customers to build, innovate and grow, so together we can redefine the ecommerce industry.

BigCommerce’s mission is to help merchants sell more at every stage of growth, from small startups, to mid-market businesses to large enterprises. We focus on being the best ecommerce platform so our customers can focus on what matters most: growing their businesses.

We are equally passionate about growing our employee’s careers and providing them an incredible experience as we rapidly expand across the globe. We are proud to have been recognized numerous times for our product and workplace culture. We empower our people and customers to build, innovate and grow, so together we can redefine the ecommerce industry.

This role would be responsible for landing our largest accounts, B2C & B2B, with a focus on very high-value, marquee names.

Responsibilities 

  • You will be responsible for full sales cycle management across net new revenue acquisition through new logo acquisition (hunting) in close collaboration with internal teams and partner organizations 
  • You will manage pipeline generation efforts with significant support from marketing, partnerships, sales development, and biz dev resources 
  • You will manage a pipeline of enterprise-level prospects, strategically coordinating different touchpoints to maximize the probability of deal closure
  • You will manage a book of business comprised of brands, retailers, and performance marketing agencies, meeting with them on a cyclical basis to uncover and close new business opportunities
  • You will represent Feedonomics’ unique selling proposition and speak lucidly about what differentiates us from competitors
  • Your goal is to engage these customers through a consultative approach in offering a solution that is best suited for their online Ecommerce business
  • You are expected to meet quota consistently, regularly working with six figure annual contracts 
  • You will participate in ad hoc projects to focus on specific lead or client subsets
  • You will need to collaborate with various departments to improve sales performance and to ensure that services promised during the sales process are appropriately fulfilled

 

Requirements 

  • 5+ years in SaaS Enterprise Sales
  • eCommerce or adtech industry experience strongly preferred
  • Experience working remotely 
  • Experience with the Performance Marketing, particularly at in a large agency setting is a big plus
  • Strong Project Management Skills; Deep Experience Selling into Multi-Stakeholder Matrixed Organizations
  • Ability to plan and manage a busy schedule
  • Travel Required up to 30%
  • Familiarity with MEDDIC, MEDDPIC, Challenger or another Professional Selling Structure 

Excellent listening and communication skills, a high aptitude for understanding how business and software systems overlap, and a fearless approach to learning

  • Experience carrying a quota and managing a pipeline of enterprise level opportunities
  • Ability to understand a technical SaaS product
  • Strong consultative problem-solving approach to sales
  • Need to help prospect architect a solution that solves their problems
  • Ability to develop and present account growth strategy to management
  • Comfortable traveling to tradeshows and client meetings as needed
  • Comfortable bringing in partners from across our industry to help close a client with complex needs we can’t directly solve 
  • In addition to the above, a strong understanding of the performance marketing, martech, and/or foreign language skills will be heavily weighted for this role.

Education

  • Bachelor’s degree 
Diversity, Equity & Inclusion at BigCommerce
 
Our employees make the difference. At BigCommerce, we believe that celebrating the unique histories, perspectives and abilities of every employee makes a difference for our company, our customers and our community. We are an equal opportunity employer and the inclusive atmosphere we build together will make room for every person to contribute, grow and thrive.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the interview process, to perform essential job functions and to receive other benefits and privileges of employment. If you need an accommodation in order to interview at BigCommerce, please let us know during any of your interactions with our recruiting team.

Learn more about the BigCommerce team, culture and benefits at https://careers.bigcommerce.com.

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