Solutions Engineer

Who you are

You have a strong background in technical sales or solutions engineering, ideally with experience in AI or machine learning technologies. You excel in understanding customer needs and translating them into actionable solutions, ensuring clients derive maximum value from the products. Your communication skills are top-notch, allowing you to effectively engage with both technical and non-technical stakeholders. You are comfortable working in a hybrid environment, balancing in-office collaboration with remote flexibility. You are proactive in addressing customer concerns and are committed to delivering exceptional service.

Desirable

Experience with OpenAI products or similar AI technologies is a plus. Familiarity with architectural patterns and implementation strategies will help you succeed in this role. A background in software development or engineering can enhance your ability to communicate technical concepts effectively.

What you'll do

As a Solutions Engineer at OpenAI, you will deliver an exceptional pre-sales customer experience by providing technical expertise throughout the sales process. You will outline the value proposition of our products, clarify technical requirements, and answer product-related questions. Your role will involve demonstrating how the ChatGPT business product can address customers' business needs through tailored demos, use case scoping, and proof of concepts. You will collaborate closely with business and technical teams to ensure a seamless integration of our solutions into their operations. Additionally, you will serve as the first line of defense for security and compliance questions, ensuring that all customer inquiries are handled with care and professionalism. Your insights will help shape the AI strategies of diverse clients, from startups to established enterprises, ensuring they achieve tangible business value from our models.

What we offer

OpenAI provides a dynamic work environment where innovation thrives. You will have the opportunity to work with cutting-edge AI technologies and contribute to projects that have a significant impact on various industries. We offer a hybrid work model, allowing you to balance in-office collaboration with remote work. Our team is dedicated to fostering a culture of inclusivity and support, ensuring that all employees feel valued and empowered to succeed. We also provide relocation assistance for new employees, making it easier for you to join our team in Sydney. Join us in shaping the future of technology and making a difference in the world through AI.