Strategic Account Manager, Mid-Market

Who you are

You have a proven track record in account management, ideally with experience in the mid-market segment. You understand the challenges that business owners face and are skilled at providing tailored solutions that drive growth. Your ability to build strong relationships with clients is key to your success, and you thrive on helping others achieve their goals. You are data-driven and can analyze performance metrics to provide actionable insights to your clients. You are a strong communicator, able to articulate complex ideas simply and effectively. You are adaptable and can navigate the evolving landscape of commerce and technology.

What you'll do

As a Strategic Account Manager at Block, you will partner with mid-market business owners to help them leverage Square's suite of tools and services. You will conduct regular check-ins with clients to assess their needs and provide tailored recommendations that align with their business goals. You will analyze client performance data to identify opportunities for growth and improvement. You will collaborate with internal teams to ensure that clients receive the best possible service and support. You will be responsible for managing a portfolio of accounts, ensuring that each client receives the attention and resources they need to succeed. You will stay informed about industry trends and competitor offerings to provide clients with the most relevant insights and strategies.

What we offer

At Block, we offer a dynamic work environment where you can make a real impact. You will have the opportunity to work with a diverse range of clients and help them navigate the complexities of modern commerce. We provide competitive compensation and benefits, as well as opportunities for professional development and growth within the company. You will be part of a collaborative team that values innovation and creativity, and you will have the chance to contribute to meaningful projects that help shape the future of commerce.