Chief of Staff - COO - 12-month fixed term contract

Who you are

You are a strategic thinker with a proven track record in operations management, capable of overseeing multiple priorities and driving results. Your exceptional organizational skills allow you to manage complex tasks efficiently, while your leadership abilities inspire those around you to excel. You thrive in environments that require autonomy and transparency, and you are comfortable making decisions that align with the organization's goals. You understand the importance of trust in a team setting and are committed to fostering a culture of accountability and innovation.

You have experience in a similar role, ideally within the financial services or technology sectors, where you have successfully navigated challenges and implemented effective solutions. Your ability to communicate clearly and effectively with stakeholders at all levels is one of your key strengths. You are not afraid to roll up your sleeves and get involved in the details, ensuring that operations run smoothly and efficiently.

Desirable

Experience in a fast-paced operational environment is a plus, as is familiarity with banking or financial technology. You may also have a background in project management or strategic planning, which would further enhance your ability to contribute to the team.

What you'll do

As the Chief of Staff, you will report directly to the Group COO and play a pivotal role in optimizing and overseeing the day-to-day operations of ClearBank. You will be responsible for ensuring that the operations team is aligned with the strategic goals of the organization, facilitating communication between departments, and driving initiatives that enhance operational efficiency. Your role will involve managing key projects, coordinating with various teams, and providing insights that inform decision-making at the executive level.

You will also be tasked with identifying areas for improvement within the organization and implementing strategies to address these challenges. This may involve analyzing operational processes, developing new workflows, and ensuring that best practices are followed across the board. Your ability to think critically and strategically will be essential as you work to enhance the overall performance of the operations team.

In addition to your operational responsibilities, you will serve as a trusted advisor to the Group COO, providing support in various strategic initiatives and helping to shape the direction of the organization. Your insights and recommendations will be valued as you contribute to the long-term success of ClearBank.

What we offer

ClearBank offers a unique opportunity to be part of a forward-thinking organization that is committed to transforming the banking landscape. You will have the chance to work in a collaborative environment where your contributions are recognized and valued. The role provides a high level of autonomy, allowing you to make impactful decisions that drive the organization forward. We encourage you to apply even if your experience doesn't match every requirement, as we value diverse perspectives and backgrounds. Join us in our mission to create a better banking experience for all.