Senior Global Operations Associate

Who you are

You have a strong background in operations, ideally with experience in global trade or logistics — you understand the complexities of managing supply chains and are passionate about improving processes to enhance customer satisfaction. You are data-driven and can leverage analytics to identify opportunities for operational improvements. Your communication skills are top-notch, allowing you to collaborate effectively with various stakeholders, including technology partners and customers. You thrive in a fast-paced environment and are comfortable managing multiple priorities while maintaining a focus on delivering results. You are proactive in seeking solutions and are always looking for ways to innovate and streamline operations. You believe in the mission of making global trade easier for everyone and are excited to contribute to this vision.

What you'll do

As a Senior Global Operations Associate, you will play a critical role in ensuring that Flexport's operations run smoothly and efficiently. You will work closely with the Global Operations Team to manage customer relationships and ensure that their needs are met. Your responsibilities will include analyzing operational data to identify trends and areas for improvement, collaborating with technology partners to implement process automation, and developing strategies to enhance the overall customer experience. You will also be involved in training and mentoring junior team members, sharing your expertise to help them grow in their roles. Your ability to think strategically and execute tactically will be essential as you work to optimize supply chain processes and drive innovation within the organization. You will be a key player in helping Flexport achieve its mission of transforming global trade.

What we offer

At Flexport, you will be part of a dynamic team that is dedicated to making a positive impact on global trade. We offer competitive compensation and benefits, as well as opportunities for professional growth and development. You will have the chance to work with cutting-edge technology and be part of a company that is at the forefront of the logistics industry. Our culture is collaborative and inclusive, and we encourage you to bring your unique perspective to the table. Join us in shaping the future of global commerce and making a difference in the world.