The Transportation Partner Experience (TPX) Communities team is seeking a community partner manager to connect with and support our Delivery Service Partners (DSPs) in Germany. Our mission is simple: drive engagement, advocacy and business success among the critical functions in Amazon’s supply chain and logistics networks. We do this by building advisory groups that connect, inform, and inspire the ecosystem of entrepreneurs and business owners who partner with Amazon to improve delivery flexibility, speed and reliability for our customers. We measure our success through the positive impact we deliver for community members’ businesses, but also in the relationships we enable community members to build with each other and Amazon.
If you’re looking to build community through engagement and interactions with our advisory group community to strengthen the community value proposition, we’re your perfect match. Come help us learn, invent, and grow!
Key job responsibilities
As a community partner manager, you will be responsible for several key items that ensure the community's success. This includes (1) community partner strategy, (2) meeting moderation strategy and execution, and (3) cross-functional stakeholder management both with internal and external partners. Ultimately, you will spend each day obsessing over the community member lifecycle to bring relevant experiences and conversations that help improve their experience partnering with Amazon. This role has regular visibility to Director leadership stakeholders.- Bachelor's degree
- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL
- Experience in program or project management
- Experience working cross functionally with tech and non-tech teams
- Experience in defining and implementing process improvement initiatives using data and metrics
- Experience defining program requirements and using data and metrics to determine improvements- Experience in driving end to end delivery, and communicating results to senior leadership
- Experience leading process improvements
- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
- Experience building processes, project management, and schedules
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