Customer Service Delivery Advocate

Who you are

You have at least 2 years of customer-facing experience and are passionate about delivering exceptional service. You understand the importance of customer satisfaction and are eager to contribute to a positive car-buying experience. Your communication skills are strong, allowing you to connect with customers effectively and address their needs. You are adaptable and can thrive in a dynamic environment, ready to take on various shifts and responsibilities. You possess a valid driver's license and are comfortable working in a role that may require driving. You are at least 21 years of age and can read, write, speak, and understand English fluently.

What you'll do

As a Customer Service Delivery Advocate at Carvana, you will be the face of the company, delivering happiness to customers during their car-buying journey. You will engage with customers on the driveway, ensuring they have a seamless experience from start to finish. Your role will involve not only delivering vehicles but also getting involved in local community initiatives to enhance Carvana's presence and reputation. You will work various shifts, including mornings and evenings, and be available to work weekends as needed. Your commitment to customer satisfaction will be key in helping Carvana maintain its status as a leading automotive retailer.

What we offer

Carvana offers a competitive starting hourly rate of $22/hr, with opportunities for growth based on performance. You can expect to see pay increases at regular intervals, with the potential to earn up to $24/hr within your first year. We believe in investing in our team members' success, providing various performance-based incentive programs to help you unlock your earning potential. Our culture emphasizes growth and development, ensuring that as you grow, we grow together. Join us in reintroducing happiness into the car-buying process and be part of a team that values your contributions.