Head of Operations and Strategy, GTM Finance

Who you are

You have a proven track record in operations and strategy, ideally within a high-growth environment — your experience includes building scalable operating models and processes that drive organizational success. You possess exceptional communication skills and can lead cross-functional teams with executive presence, ensuring alignment across various functions. Your strategic mindset allows you to translate complex company priorities into clear operating plans, fostering clarity and momentum in a rapidly scaling organization.

You are adept at first-principles thinking and hands-on execution — you thrive in environments where you can demonstrate operational rigor while driving strategic initiatives. Your understanding of both sales and product-led motions enables you to orchestrate efforts globally, ensuring that all teams are aligned and working towards common goals. You are comfortable navigating ambiguity and can adapt quickly to changing circumstances, making you a valuable asset in any strategic role.

Desirable

Experience in the technology sector, particularly in AI or machine learning, would be a significant advantage — you understand the unique challenges and opportunities that come with scaling innovative products. Familiarity with financial operations and go-to-market strategies will further enhance your ability to contribute effectively in this role.

What you'll do

In this role, you will partner closely with the leadership team to define and operationalize strategy across segments, regions, and motions. You will translate high-level strategic goals into actionable operating plans, priorities, and frameworks that guide decision-making across the organization. Your ability to build scalable operating models will be crucial as you work to establish planning, governance, and performance rhythms that enable speed without sacrificing rigor.

You will act as the chief architect and executor of the strategy and operating models, ensuring that all teams are aligned and focused on delivering results. Your role will involve leading cross-functional initiatives, collaborating with various departments to ensure that the company's strategic priorities are effectively communicated and executed. You will also be responsible for monitoring performance metrics and adjusting strategies as necessary to drive continuous improvement.

What we offer

OpenAI is committed to fostering a collaborative and inclusive work environment — we believe that diverse teams build better products. We offer a hybrid work model, allowing you to work three days in the office per week while also providing flexibility for remote work. Additionally, we provide relocation assistance to new employees, ensuring a smooth transition to our San Francisco office. Join us in shaping the future of technology and making a meaningful impact through artificial intelligence.