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Amazon, headquartered in South Lake Union, Seattle, WA, is the world's largest online retailer and a leader in cloud computing through Amazon Web Services (AWS). With over 1.5 million employees globally, Amazon operates in various sectors, including AI with its Alexa devices and a vast marketplace k...
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Amazon • East Syracuse, New York, USA
Amazon is hiring an Operations Manager to lead and develop a team focused on maintaining safety, quality, and performance in their fulfillment network. This role requires strong leadership skills and a commitment to customer satisfaction.
You have a strong background in operations management, with experience leading teams in a fast-paced environment. You are motivated and customer-focused, always striving to meet and exceed customer expectations. You understand the importance of safety, quality, and performance in operations and are skilled at engaging and mentoring your team to achieve these goals. You are data-driven and analytical, using metrics to drive improvements in productivity and efficiency. You thrive in a dynamic environment and are adaptable to the changing needs of the business.
Experience in logistics or supply chain management is a plus. Familiarity with data analysis tools and techniques will help you excel in this role. A background in team leadership and development will be beneficial as you mentor both salaried and hourly employees.
As an Operations Manager at Amazon, you will lead a team responsible for the fulfillment of customer orders. You will engage your team during their shifts, ensuring they have the tools and support needed to succeed. You will drive improvements in productivity and efficiency through data-driven decisions and analytical problem-solving. Your role will involve overseeing the workflow of the operations network, which includes the first mile, middle mile, and last mile processes. You will be responsible for maintaining high levels of safety and quality while ensuring that customer orders are delivered on time. You will also lead large-scope projects that contribute to the overall success of the operations site.
Amazon provides a comprehensive benefits package, including medical, financial, and other benefits. You will have opportunities for professional growth as the fulfillment network continues to expand. The company values diversity and encourages applicants from all backgrounds to apply. You will be part of a team that is dedicated to delivering smiles to customers every day, and your contributions will play a key role in achieving this mission.
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