Strategic Account Manager

Who you are

You have over 5 years of experience working with enterprise light industrial companies, such as those in supply chain, warehousing, distribution, or third-party logistics (3PL). Your background has equipped you with the industry expertise necessary to understand the unique challenges and opportunities faced by these organizations. You are growth-oriented, with a proven track record of success in driving account growth and retention. You excel in relationship management, sales expansion, and strategic consulting, making you a trusted advisor to your partners.

You thrive in collaborative environments and enjoy working closely with senior leaders across various sectors. Your ability to communicate effectively and build strong relationships is key to your success. You are motivated by the opportunity to create meaningful economic opportunities for skilled hourly professionals and are passionate about leveraging technology to optimize workforce solutions.

Desirable

Experience in a digital marketplace or technology-driven environment is a plus. Familiarity with AI-powered solutions and their application in workforce management can set you apart. You are adaptable and open to learning new technologies that can enhance your effectiveness in the role.

What you'll do

As a Senior Strategic Account Manager at Instawork, you will be responsible for driving growth and retention with our largest enterprise partners. You will work closely with senior leaders in warehousing, logistics, supply chain, and third-party logistics (3PL) companies, serving as a trusted advisor. Your role will involve helping these organizations leverage Instawork's platform to optimize workforce flexibility and scale their operations effectively.

You will blend relationship management with strategic consulting, ensuring that our partners achieve their business goals through the use of our AI-powered labor marketplace. You will identify opportunities for sales expansion and work collaboratively with internal teams to deliver exceptional service and support to our partners.

Your success will be measured by your ability to foster strong relationships, drive account growth, and enhance customer satisfaction. You will be expected to stay informed about industry trends and best practices, using this knowledge to provide valuable insights to your partners.

What we offer

At Instawork, we believe in the power of collaboration and the importance of diverse perspectives. We are committed to creating a workplace where great ideas can flourish through in-person collaboration. You will have the opportunity to work in a dynamic environment with a team that values innovation and creativity. We encourage you to apply even if your experience doesn't match every requirement, as we are looking for exceptional talent who can contribute to our mission.

We offer competitive compensation and benefits, along with opportunities for professional growth and development. Join us in reimagining the way the world works and making a meaningful impact in the communities we serve.