Air Operations Associate

Who you are

You are an organized and detail-oriented individual who thrives in a fast-paced environment. You have a strong interest in logistics and supply chain management, and you are eager to learn about air freight operations. You possess excellent communication skills, allowing you to effectively coordinate with various stakeholders, including airlines and trucking partners. You are comfortable working with data and technology, as you will be responsible for inputting and managing shipment information in the system. You are a team player who enjoys collaborating with others to achieve common goals. You are proactive in identifying issues and finding solutions to ensure timely deliveries.

Desirable

Experience or coursework in logistics, supply chain management, or a related field would be beneficial. Familiarity with air freight operations or customer service roles is a plus. A willingness to learn and adapt to new processes and technologies is essential.

What you'll do

As an Air Operations Associate, you will execute end-to-end air shipments, which includes receiving bookings and coordinating with shippers, consignees, and agents to arrange shipments according to standard operating procedures. You will input data into the system to create shipment files, ensuring that all necessary documentation, such as Master Air Waybills (MAWB) and House Air Waybills (HAWB), is completed accurately and on time. You will also be responsible for filing Automated Manifest System (AMS) entries or submitting Electronic Data Interchange (EDI) messages as required. Timely invoicing to clients will be part of your responsibilities, ensuring that all financial aspects of the shipments are handled efficiently. You will work closely with internal teams to monitor shipment progress and address any issues that may arise during the transportation process.

What we offer

Flexport offers a dynamic work environment where you can grow your skills in logistics and operations. You will have the opportunity to work with a diverse team of professionals who are passionate about transforming global trade. We provide comprehensive training to help you succeed in your role and advance your career within the company. Flexport values innovation and encourages employees to contribute ideas that can improve our operations and customer service. Join us in making global commerce easier and more efficient for businesses around the world.