Reimagining transportation for a better world
Uber Technologies, Inc. (NYSE: UBER) is a leading ride-hailing platform headquartered in Mission Bay, San Francisco, CA. Founded in 2009, Uber has transformed transportation services, completing over 1.5 billion trips globally. The company went public in May 2019 and has raised $15.8 billion in fund...
Uber provides comprehensive healthcare, a robust employee stock purchase plan, generous paid vacation, and a four-week sabbatical after five years of ...
Uber fosters a culture of innovation and adaptability, continuously expanding its services beyond traditional ride-hailing. The company emphasizes wor...
Uber • London, GBR
Uber is seeking a Partner Success & Operations Manager to ensure the success of strategic partners across the UK. You'll leverage analytical skills and operational excellence to enhance partner performance. This role requires strong relationship management and data-driven insights.
You have a strong background in operations management, ideally with experience in the food delivery or hospitality sectors. Your analytical skills are top-notch, allowing you to derive insights from complex data sets and translate them into actionable strategies. You excel in relationship management, fostering strong partnerships with key stakeholders. You are a strategic thinker who can identify growth opportunities and drive continuous improvement in operational processes. You thrive in a fast-paced environment and are adept at problem-solving, ensuring that partner satisfaction remains a priority. You understand the importance of operational excellence and are committed to enhancing the reliability and efficiency of partner operations.
In this role, you will be responsible for driving improvement in key operational metrics that enhance the reliability and efficiency of both partner operations and the Uber Eats platform. You will continuously monitor and analyze key partner performance metrics, adoption patterns, and product usage trends, delivering compelling presentations that demonstrate value and ROI. Conducting structured and regular account reviews, including Quarterly Business Reviews (QBRs), will be a key part of your responsibilities, allowing you to assess partner performance and share strategic insights. You will collaborate closely with Account Managers to ensure that our strategic partners receive the support they need to succeed. Your role will involve identifying growth opportunities and implementing strategies that build lasting and mutually beneficial partnerships. You will also play a vital role in driving continuous improvement initiatives, ensuring that Uber Eats remains the preferred delivery platform for our strategic partners.
At Uber, we value our employees and offer a supportive work environment that encourages professional growth. You will have the opportunity to work with some of the largest and most recognizable restaurant brands in the UK, making a significant impact on their success. We provide competitive compensation and benefits, along with a culture that promotes collaboration and innovation. You will be part of a dynamic team that is committed to operational excellence and partner success, and we encourage you to apply even if your experience doesn't match every requirement.
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