On-demand manufacturing powered by AI technology
Xometry is a leading AI-enabled marketplace for on-demand manufacturing, headquartered in Rockville, Maryland. The company connects over 30,000 customers, including Fortune 100 firms like BMW and NASA, with a network of more than 4,000 suppliers. Xometry has raised over $200 million in funding and w...
Employees enjoy competitive salaries, stock options, flexible remote work policies, generous PTO, and a comprehensive health benefits package....
Xometry fosters a technology-driven culture that emphasizes innovation and efficiency in manufacturing, encouraging employees to leverage AI and data ...
Xometry • San Diego, CA
Xometry is seeking a Technical Account Manager to act as a customer-facing expert for strategic accounts. You'll leverage your mechanical engineering background to optimize projects and ensure customer satisfaction. This role requires strong technical expertise and customer engagement skills.
You are a highly motivated Mechanical Engineer with a passion for customer success and a desire to make a real impact. You have experience in customer engagement and possess the technical expertise necessary to act as a trusted advisor for enterprise accounts. Your background allows you to collaborate effectively with engineering teams, ensuring that projects are optimized for manufacturing. You thrive in a role that combines technical knowledge with operational execution, and you are eager to contribute to the growth of a dynamic company at the forefront of digital manufacturing.
Experience in Design for Manufacturing (DFM) is a plus, as it will enable you to better understand and address potential manufacturing challenges. Familiarity with customer integration processes and the ability to build strong relationships with clients will enhance your effectiveness in this role.
As a Technical Account Manager at Xometry, you will be embedded within our most strategic accounts, acting as an extension of their engineering teams. Your responsibilities will include conducting weekly onsite visits to customer and partner locations, where you will build relationships and gain a deep understanding of their needs. You will collaborate closely with customer engineers on DFM to optimize projects for Xometry's platform, proactively identifying and addressing potential manufacturing challenges. Staying informed about upcoming customer projects and initiatives will be crucial to ensure alignment with Xometry's offerings. You will work closely with the Sales team to drive growth and ensure customer satisfaction, making your role pivotal in the success of both the customers and Xometry.
At Xometry, you will join a team that is dedicated to connecting innovative ideas with manufacturing capabilities. We offer a collaborative work environment where your contributions will have a direct impact on our customers' success. You will have the opportunity to grow your skills and advance your career in a company that values technical expertise and customer engagement. We encourage you to apply even if your experience doesn't match every requirement, as we believe in the potential of our team members to grow and succeed together.
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