Operational Excellence Specialist

Who you are

You have a strong background in operational excellence and a passion for improving processes — your experience allows you to implement continuous improvement initiatives effectively. You understand the importance of quality and safety in operations and are committed to delivering superior service levels. You are skilled in analyzing performance metrics and can identify areas for enhancement to improve user experience. You thrive in collaborative environments and can manage relationships with various stakeholders, including suppliers and drivers. You are adaptable and can navigate the challenges of a fast-paced operational setting while maintaining a focus on quality standards.

What you'll do

In your role at Cabify, you will be responsible for proposing and implementing projects aimed at enhancing quality and safety for our drivers. You will monitor the acquisition metrics of new drivers across different categories, ensuring a smooth and efficient onboarding process. Your analytical skills will be crucial as you track and analyze driver performance, contributing to an improved user experience. You will also manage relationships with suppliers associated with your processes, ensuring that all operational standards are met. Your work will directly impact the efficiency of our operations and the satisfaction of our drivers.

What we offer

Cabify provides a supportive work environment that values diversity and inclusion. We offer a monthly credit for use in our app, allowing you to experience our services firsthand. You will be part of a team that encourages personal and professional development, helping you to grow your talents and skills. We are committed to creating a workplace where everyone feels valued and empowered to contribute to our mission of transforming urban mobility.