
Transforming customer experiences with data-driven insights
Qualtrics is a leading experience management platform headquartered in Provo, UT, specializing in SaaS solutions that help brands optimize customer journeys. Trusted by over 75% of the Fortune 100, including Yamaha, BMW, and Microsoft, Qualtrics has raised $900 million in funding across multiple rou...
Qualtrics offers 20 days of paid time off (excluding bank holidays), flexible work-from-home opportunities, and comprehensive health insurance to supp...
Qualtrics fosters a culture focused on experience management, emphasizing the importance of understanding customer and employee needs. With a strong e...

Qualtrics • Seattle, Washington, United States
Qualtrics is hiring a Manager of Machine Learning to lead the AI Core organization in managing the model development lifecycle for AI/ML applications. You'll work with Python and other technologies to build scalable AI solutions. This position requires significant experience in machine learning and leadership skills.
You have a strong background in machine learning and AI, with at least 5 years of experience in the field. Your expertise includes developing and deploying machine learning models, and you have a solid understanding of the entire model development lifecycle. You are skilled in Python and have experience with various machine learning frameworks and tools. You thrive in collaborative environments and enjoy leading teams to solve complex problems. You are passionate about leveraging AI to create impactful solutions and have a track record of delivering results in fast-paced settings.
Experience with cloud platforms such as AWS or Azure is a plus. Familiarity with data engineering practices and tools will enhance your ability to lead cross-functional teams effectively. You are comfortable working with large datasets and have a keen eye for data quality and integrity. A background in software engineering principles will help you bridge the gap between data science and engineering.
As the Manager of Machine Learning at Qualtrics, you will lead a team of ML engineers and applied scientists in developing innovative AI solutions. You will oversee the model development lifecycle, ensuring that all models are built to meet security and industry standards. Your role involves collaborating with cross-functional teams to identify opportunities for AI integration into our products. You will mentor and guide your team members, fostering a culture of continuous learning and improvement. You will also be responsible for setting aggressive goals and driving the team to achieve them, while encouraging strategic risk-taking and creative problem-solving.
You will work closely with product managers and other stakeholders to define the requirements for AI features and ensure that they align with customer needs. Your leadership will be crucial in establishing best practices for model training, evaluation, and deployment. You will also be involved in communicating the impact of AI initiatives to senior leadership and stakeholders, showcasing the value that AI brings to the organization.
Qualtrics offers a competitive salary range of $222,000 to $319,000 USD annually, along with a comprehensive benefits package that includes medical, dental, and vision coverage, as well as a 401(k) plan with matching contributions. You will have access to wellness reimbursement programs and mental health benefits. We believe in supporting our employees' growth and well-being, providing opportunities for professional development and career advancement. Join us in our mission to bring humanity, connection, and empathy back to business, and be part of a team that values innovation and collaboration.
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