
Empowering renters with flexible payment solutions
Flex is a mobile application designed to provide renters with flexible payment options for their rent, allowing users to reschedule payments and protect their funds with Overdraft Protection. Headquartered in Midtown Manhattan, New York, Flex has raised $225.1 million in Series B funding and serves ...
Flex offers a range of benefits including unlimited paid time off, 100% company-paid medical, dental, and vision coverage, and a 401(k) plan with comp...
Flex fosters a culture focused on financial empowerment and flexibility for renters, emphasizing the importance of addressing the challenges of monthl...

Flex • San Francisco, California, United States
Flex is seeking a Senior Director of Compliance Governance & Operations to lead the development of their Operational Risk Management framework. This role requires strong leadership and strategic skills to enhance enterprise resilience and manage risk exposures effectively.
You have extensive experience in operational risk management, with a proven track record of developing and implementing risk frameworks that enhance organizational resilience. Your strategic mindset allows you to foresee potential risks and develop robust mitigation strategies. You thrive in cross-functional environments, collaborating with leaders in Legal, Security, Finance, and Product to ensure comprehensive risk management. You possess strong communication skills, enabling you to articulate complex risk concepts to diverse stakeholders effectively. Your leadership style is inclusive and empowering, fostering a culture of transparency and accountability within your team. You are adaptable and ready to take on the challenges of a growth-stage FinTech company, where innovation and flexibility are paramount.
Experience in the FinTech sector is a plus, as is familiarity with third-party risk management programs. You may also have certifications in risk management or compliance, which would further enhance your candidacy. A background in legal or regulatory compliance would be beneficial, as it complements the operational risk management framework you will be developing.
In this foundational leadership role, you will spearhead the development of Flex's Operational Risk Management framework, ensuring that it aligns with the company's mission to empower renters with flexibility. You will oversee the end-to-end Third-Party Risk Management program, working closely with various departments to identify and manage operational and external risk exposures. Your role will involve building scalable programs that enhance the enterprise's resilience and readiness for future challenges. You will report directly to the Chief Compliance Officer, providing insights and recommendations to strengthen the company's risk posture. You will also be responsible for fostering a culture of risk awareness across the organization, ensuring that all employees understand their role in managing risk. Your strategic vision will guide the company's long-term readiness, making you a key player in its growth and success.
Flex provides a competitive benefits package, including medical, dental, and vision coverage from Day 1. You will have the opportunity to participate in the company equity program and benefit from a 401(k) plan with a company match starting in 2026. Enjoy unlimited paid time off along with 13 company-paid holidays, parental leave, and access to the Flex Cares Program. For full-time non-U.S. employees, we offer competitive compensation and company equity, along with unlimited PTO. Join us in our mission to transform the rent payment experience and make a meaningful impact in the lives of renters.
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