Revolutionizing lending with AI-driven insights
Upstart is an AI lending marketplace headquartered in South San Mateo, California, connecting millions of consumers with over 100 banks and credit unions. The company has raised $135.7 million in Series D funding and facilitates billions in loan originations by using advanced AI models to assess cre...
Upstart offers comprehensive health plans, a 401k plan, generous vacation policy, flexible time off, parental leave, and family forming benefits throu...
Upstart fosters a culture focused on leveraging technology to democratize access to credit. With a strong emphasis on AI-driven solutions, the company...
Upstart • United States | Remote
Upstart is seeking a Compliance Manager to oversee complaints and ensure compliance with regulatory standards. You'll work cross-functionally to identify and mitigate risks while enhancing consumer trust. This role requires strong analytical skills and experience in compliance management.
You have a strong background in compliance management, ideally with experience in the financial services sector. You understand the importance of regulatory compliance and have a keen eye for detail, ensuring that all processes align with legal standards. Your analytical skills enable you to assess risks effectively and design scalable compliance solutions that uphold consumer trust. You thrive in a collaborative environment, working cross-functionally with various teams to identify and mitigate risks. You are committed to continuous improvement and are always looking for ways to enhance compliance processes.
Experience in complaint management and a solid understanding of consumer protection laws are highly desirable. Familiarity with data-driven decision-making and automation tools will give you an edge in this role. You are proactive in staying ahead of regulatory changes and can adapt quickly to evolving compliance landscapes.
As the Compliance Manager, Complaints at Upstart, you will play a pivotal role in strengthening the company's compliance framework. You will lead initiatives to ensure that all complaints are handled in accordance with regulatory requirements, fostering a culture of accountability and transparency. Your responsibilities will include developing and implementing compliance policies and procedures, conducting regular audits, and providing training to staff on compliance matters. You will work closely with the legal team to address any compliance issues that arise and ensure that the company adheres to all relevant laws and regulations. Additionally, you will analyze complaint data to identify trends and areas for improvement, making recommendations to enhance the overall compliance management system.
At Upstart, we offer a dynamic work environment where you can make a significant impact on our mission to expand access to affordable credit. You will have the opportunity to work with a talented team dedicated to innovation and excellence in compliance. We provide competitive compensation and benefits, along with opportunities for professional growth and development. Join us in our commitment to inclusive and fair hiring practices, and help us shape the future of lending.
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