Revenue Operations Manager

Who you are

You have a strong background in revenue operations or a related field, with experience in optimizing processes and systems that support customer-facing teams. You understand the importance of data-driven insights and have a knack for translating complex information into actionable strategies. Your collaborative spirit allows you to work effectively with cross-functional teams, ensuring that everyone is aligned towards common goals. You thrive in a high-growth environment and are excited about the opportunity to contribute to a company with a significant vision.

Desirable

Experience in a high-growth tech company is a plus, as is familiarity with customer success frameworks and tools. You are comfortable working with data analytics and have a keen eye for identifying areas of improvement. Your ability to lead projects and initiatives will be crucial in this role, as will your capacity to adapt to changing business needs.

What you'll do

In this role, you will play a central part in supporting the Customer Success organization at Trustpilot. You will design and implement scalable processes that enhance how customer success teams engage with clients across various segments. Your responsibilities will include building and maintaining operational frameworks that ensure efficiency and consistency in operations. You will collaborate closely with Marketing, Sales, Finance, and Product teams to provide the necessary insights and systems that drive strong commercial outcomes. Your work will directly impact product adoption, revenue retention, and expansion, making your contributions vital to the company's success.

You will lead cross-functional projects aimed at improving processes and strengthening the operational capabilities of commercial teams across Europe and APAC. Your problem-solving skills will be put to the test as you tackle complex operational challenges, ensuring that the teams you support have the tools and processes they need to excel. You will also be responsible for translating data into insights that inform strategic decisions and enhance customer engagement.

What we offer

At Trustpilot, you will be part of a dynamic and innovative team that is dedicated to building a culture of trust. We offer a competitive salary and benefits package, along with opportunities for professional growth and development. You will have the chance to work in a collaborative environment where your ideas and contributions are valued. Join us in our mission to become the universal symbol of trust and make a meaningful impact in the world of consumer reviews.