Cloud Solution Architect - Apps & Infrastructure

Who you are

You have a strong background in cloud technologies, particularly with Azure, and possess the ability to guide customers in deploying and maintaining their mission-critical environments. Your experience includes working with various Microsoft products and services, enabling you to provide effective technical direction and support. You understand the importance of customer experience and are committed to exceeding expectations in every interaction. You thrive in collaborative environments and are eager to contribute to the success of your team and customers alike.

You are skilled in leveraging cloud solutions to drive business value and have a growth mindset that aligns with Microsoft's mission to empower every person and organization. Your ability to communicate complex technical concepts in an accessible manner allows you to build strong relationships with customers and stakeholders. You are proactive in identifying opportunities for improvement and innovation, ensuring that your customers are equipped with the skills they need to succeed.

Desirable

Experience with AI transformation initiatives is a plus, as you will be involved in helping customers accelerate their digital transformation journeys. Familiarity with consulting practices and customer success strategies will enhance your ability to deliver exceptional service. You are adaptable and open to learning new technologies and methodologies that can benefit your customers and your team.

What you'll do

In this role, you will provide technical direction to customers deploying Microsoft solutions, ensuring they are equipped to innovate and maintain their environments effectively. You will work closely with cross-functional teams to drive alignment and execution, focusing on delivering differentiated customer experiences. Your responsibilities will include assessing customer needs, providing tailored solutions, and guiding them through the implementation process.

You will also play a key role in enabling customers to develop the skills necessary for managing their cloud environments in line with Microsoft best practices. This involves conducting training sessions, creating documentation, and offering ongoing support to ensure customer success. You will be instrumental in identifying opportunities for improvement and innovation, helping customers leverage the latest technologies to achieve their business goals.

Collaboration is essential in this role, as you will partner with various teams across Microsoft to ensure a seamless customer experience. You will participate in strategic discussions and contribute to the development of best practices that enhance the overall customer journey. Your insights will help shape the future of customer engagement and success at Microsoft.

What we offer

Microsoft offers a dynamic work environment where you can grow your skills and advance your career. You will have the opportunity to work with cutting-edge technologies and be part of a team that is dedicated to empowering customers. We value diversity and inclusion, and we encourage you to apply even if your experience doesn't match every requirement. Our culture promotes collaboration, innovation, and respect, ensuring that every employee feels valued and supported in their professional journey.