AI Pipeline Engineer

Who you are

You have experience in sales operations, revenue operations, or AI/automation roles where you've engaged with customers or influenced pipeline. Ideally, you have a background in SaaS or product-led companies, which gives you a strong understanding of the market dynamics and customer needs. You are comfortable using AI tools and understand the importance of responsible and transparent usage in your work. Your ability to identify high-potential prospects and run effective discovery sessions will be key to your success in this role.

You are excited about building something from the ground up at a fast-growing, profitable, impact-driven company. You thrive in environments where you can experiment with outreach strategies across various channels and collaborate cross-functionally to ensure that customer insights strengthen product and go-to-market processes. You are a proactive communicator who can educate buyers on AI orchestration and automation use cases, helping them understand the value of the solutions you offer.

Desirable

Experience in a founder role or similar positions where you have influenced pipeline growth will be a plus. Familiarity with AI tools and their applications in business processes will enhance your ability to contribute effectively to the team. A passion for automation and improving work efficiency through technology will resonate well with our company culture.

What you'll do

As the first AI Pipeline Engineer at Zapier, you will focus entirely on pipeline generation and prospect education. Your primary responsibility will be to identify high-potential prospects and run discovery sessions to educate them on the benefits of AI orchestration and automation. You will experiment with various outreach strategies to optimize engagement and conversion rates. Collaborating with Account Executives, you will ensure qualified handoffs and contribute to the overall growth of the pipeline.

You will partner cross-functionally with other teams to gather customer insights that will inform product development and go-to-market strategies. Your role will involve analyzing data to refine outreach approaches and improve the effectiveness of the qualification engine you are building. You will also be responsible for documenting processes and sharing best practices with the team to foster a culture of continuous improvement.

What we offer

At Zapier, we are committed to creating a diverse and inclusive workplace where everyone can thrive. We offer a fully remote work environment, allowing you to work from anywhere in North America. Our culture values transparency, collaboration, and innovation, and we encourage you to apply even if your experience doesn't match every requirement. We believe in the power of automation to transform work and are excited to have you join us in this mission.