
The CRM platform for growth-focused B2C brands
Klaviyo, headquartered in Boston, MA, is a leading CRM platform specifically designed for B2C brands. With over 100,000 customers, including notable names like Uncommon Goods and Chubbies, Klaviyo integrates marketing automation, analytics, and customer service into a single solution. The company ha...
Klaviyo offers a comprehensive benefits package including private medical insurance, an employee stock purchase plan, company equity, generous parenta...
Klaviyo fosters a data-driven culture that emphasizes the integration of analytics and messaging to empower eCommerce brands. The company values innov...

Klaviyo • Boston, MA
Klaviyo is seeking a Director of Application Engineering to lead the AI & DevOps Engineering team. You'll focus on building automation and platforms that enhance internal operations. This role requires expertise in CI/CD and infrastructure-as-code.
You have a strong background in application engineering with a focus on automation and platform development — your experience includes leading teams that deliver scalable and secure solutions. You understand the importance of integrating AI into operational processes and have a proven track record of implementing successful DevOps practices.
You possess excellent leadership skills and can inspire your team to innovate and improve internal systems — your ability to communicate effectively with cross-functional teams ensures that everyone is aligned towards common goals. You are adaptable and open to diverse perspectives, valuing the unique contributions of each team member.
Your technical expertise includes a deep understanding of CI/CD processes and infrastructure-as-code methodologies — you are comfortable working with various tools and technologies that enhance productivity and security. You are passionate about leveraging AI to optimize workflows and improve operational efficiency.
Experience with secure LLM integrations and prompt APIs would be a plus — you are familiar with the latest trends in AI and how they can be applied to enhance business processes. A background in building tooling that supports employee productivity is also desirable.
As the Director of Application Engineering at Klaviyo, you will lead the AI & DevOps Engineering team, focusing on delivering platforms and services that support the company's internal use of AI — your role will involve overseeing the development of automation tools that enhance scalability and security. You will collaborate closely with IT, Security, and R&D teams to ensure that the solutions you implement meet the needs of the organization.
You will be responsible for driving the strategic direction of the engineering team, ensuring that projects are aligned with the company's goals — your leadership will foster a culture of innovation and continuous improvement. You will mentor and guide team members, helping them to grow their skills and advance their careers.
Your role will also involve evaluating and implementing new technologies that can improve internal operations — you will stay up-to-date with industry trends and best practices, ensuring that Klaviyo remains at the forefront of technology. You will work closely with stakeholders to gather requirements and translate them into actionable engineering tasks.
Klaviyo offers a collaborative and inclusive work environment where diverse backgrounds and experiences are valued — you will have the opportunity to make a significant impact on the company's operations and contribute to its success. We provide competitive compensation and benefits, along with opportunities for professional development and growth.
Join us in empowering creators to own their own destiny — at Klaviyo, you will be part of a team that is dedicated to building innovative solutions that drive success for our customers. We encourage you to apply even if your experience doesn't match every requirement, as we believe in the potential of every individual.
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