Senior Product Designer

Who you are

You have 5+ years of experience in product design, with a strong portfolio showcasing your ability to create user-centered designs that solve complex problems. Your expertise in Figma allows you to craft elegant and intuitive interfaces that enhance user experiences. You thrive in collaborative environments, working closely with engineers and product managers to translate product requirements into actionable design solutions. You understand the importance of user research and data-driven decision-making, ensuring that your designs are informed by real user needs and behaviors. You are passionate about leveraging cutting-edge technologies, particularly AI, to create innovative solutions that redefine customer interactions. You possess excellent communication skills, enabling you to articulate design concepts and rationale effectively to stakeholders.

Desirable

Experience with design systems and creating scalable design solutions is a plus. Familiarity with user testing methodologies and the ability to iterate based on feedback will enhance your contributions to the team.

What you'll do

As a Senior Product Designer at Microsoft, you will lead the design of end-to-end user experiences for key Dynamics 365 Customer Service features. You will collaborate with cross-functional teams to ensure that your designs align with product goals and user needs. Your role will involve conducting user research, creating wireframes and prototypes, and iterating on designs based on user feedback. You will also be responsible for maintaining design consistency across the platform and contributing to the development of design guidelines. Your work will directly impact how businesses deliver support, making customer interactions more efficient and enjoyable. You will have the opportunity to influence the next generation of customer service solutions, where AI is at the core of the experience.

What we offer

Microsoft offers a dynamic work environment where innovation is encouraged, and collaboration is key. You will have access to cutting-edge tools and technologies, allowing you to push the boundaries of design. The company values diversity and inclusion, fostering a culture where every employee can thrive. You will be part of a mission-driven organization that empowers individuals and organizations to achieve more. Competitive compensation and benefits are provided, along with opportunities for professional growth and development.