Fraud Operations Manager

Who you are

You have a proven track record in fraud operations management, with experience leading high-performing teams in a fast-paced environment. Your leadership style inspires and motivates your team, fostering a collaborative and results-oriented atmosphere. You possess strong analytical skills, enabling you to conduct data analysis and root cause analysis effectively. Your proficiency in SQL allows you to source and analyze data efficiently, creating dashboards and visualizations that inform decision-making. You have a background in working closely with engineering teams to develop and enhance investigative tools, ensuring that your team is equipped with the best resources to combat fraud. A bachelor's degree or higher in a relevant field is essential, and an advanced degree or certification is a plus.

Desirable

Experience in the financial technology sector is highly desirable, as is familiarity with various fraud detection methodologies and tools. You are comfortable navigating complex fraud landscapes and can adapt strategies to meet evolving challenges. Your ability to communicate effectively with stakeholders across different regions enhances your team's coordination and effectiveness.

What you'll do

As the Fraud Operations Manager at Stripe, you will lead a dedicated team of fraud analysts, setting a clear vision and establishing goals that align with the organization's objectives. You will drive the execution of both short and long-term initiatives aimed at future-proofing the fraud operations team. Your responsibilities will include inspiring and developing your team, providing coaching and feedback to ensure their professional growth. You will oversee the investigation of fraudulent activities, ensuring that your team is equipped to identify and resolve issues before they impact Stripe's business or users. Collaboration with stakeholders across various regions will be key to your success, as you work to build a scalable and highly accurate organization of investigators. You will also be responsible for analyzing data to inform process improvements and enhance the effectiveness of fraud detection strategies.

What we offer

At Stripe, you will have the opportunity to make a significant impact on the global economy by helping to mitigate fraud and protect users. We offer a competitive salary and benefits package, along with a dynamic work environment that encourages innovation and collaboration. You will be part of a mission-driven team that values diversity and inclusion, and we encourage you to apply even if your experience doesn't match every requirement. Join us in our mission to increase the GDP of the internet and make a difference in the financial landscape.