The Senior Site Merchandising Manager leads the strategic direction and execution of the Zappos digital merchandising experience across web and mobile platforms. This role combines analytical expertise with retail knowledge to optimize the digital shopping journey and drive revenue growth through innovative merchandising strategies. The position manages a team of site merchandisers and collaborates across multiple departments to execute strategic initiatives to deliver best-in-class digital experiences.
Key job responsibilities
• Set strategic vision and lead execution of site merchandising strategies
• Build and manage high-performing team responsible for curated assortments, categories, product placement, and site taxonomy
• Drive revenue growth through merchandising optimization and funnel improvements
• Establish and maintain merchandising standards across digital touchpoints
• Partner with Analytics to measure and optimize performance metrics
• Collaborate cross-functionally with Marketing, Tech, and Buying teams
• Lead continuous improvement initiatives for site usability and conversion
• Balance customer experience optimization with business objectives• Bachelor's degree or equivalent experience
• 5+ years in digital merchandising or ecommerce, with demonstrated leadership experience
• Proven track record of driving revenue growth through merchandising strategy
• Strong analytical and data interpretation skills
• Experience managing cross-functional projects
• Demonstrated expertise in site taxonomy and merchandising optimization• Strong understanding of ecommerce metrics and KPIs
• Experience with merchandising automation tools
• Background in retail or footwear industry
• Proven track record of implementing process improvements
• Experience with customer journey analytics
• Strong project management and stakeholder communication skills
• Deep understanding of conversion funnel optimization
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit
https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $102,200/year in our lowest geographic market up to $178,100/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit
https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.
