Amazon.com is looking for a smart, enthusiastic, hard-working, and creative candidate to join the Selection Validation team as a Product Compliance Associate Sr. This position offers an exciting introduction to the Amazon Marketplace and provides a training ground for success. You will be responsible for adhering to SOP and meeting the assigned goals. Our environment is fast-paced, and requires someone who is a self-starter, detail-oriented, analytical, and comfortable working with multiple teams, partners, and management. The candidate should have a track record of delivering results, experience processing large amount of data and report generation & management. The candidate should be able to resolve issues with minimal guidance.
A Day in the life of a Sr Compliance Associate: You follow the SOP, feedback and guidance provided to ensure incoming requests are fulfilled with optimal productivity, assured quality, and within set SLAs. You support the team and organization in various projects.
Key job responsibilities
1. Fulfil incoming requests following set Standard Operating Procedures (SOPs) and adhering to Service Level Agreements (SLAs).
2. Maintain defined quality standards.
3. Provide ideas, collaborate across internal teams and stakeholders for process improvement projects.
4. Be open to operating in rotational shifts (any 5 days in a week).- Bachelor's degree (preferably in Engineering or Business)
- 1 to 3 years of experience in data-driven business operations processes – Business Process Outsourcing, Operations processes
- Advanced computer literacy in Microsoft Office applications, especially MS Excel
- Attention to detail and capability to work on multiple processes
- Desire to work in a fast-paced, challenging environment and passion for delivering great customer experience
- Excellent analytical, problem solving and logical reasoning skills
- Excellent communication skills in written and oral English with the ability to converse in a professional and mature manner
- Interest in e-Commerce/Online business
- Passion for innovation, automation and operational excellence- Database management and data analysis experience, including knowledge of SQL querying
- Knowledge of basic Programming Languages like Python, VB, HTML, XML feeds
- Ability to write macros in MS Excel aimed at improving processes
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