Sr. Product Manager, Onboarding & Safety

Who you are

You have 5+ years of experience in product management, particularly in trust and safety initiatives. Your background includes developing features that enhance user experience while ensuring compliance with regulatory standards. You understand the balance between user friction and necessary protections, making you adept at creating safe online environments.

Your expertise in onboarding processes and community health allows you to effectively manage the complexities of user safety. You are skilled in stakeholder management and can navigate the intersection of user experience and compliance with ease. You thrive in collaborative environments and enjoy working with cross-functional teams to drive product success.

Desirable

Experience in the live streaming or gaming industry is a plus. Familiarity with age assurance and parental control features will set you apart. You are data-driven and can leverage analytics to inform product decisions, ensuring that user safety remains a top priority.

What you'll do

As a Senior Product Manager at Twitch, you will own and develop account-related features that drive both growth and user safety. You will work closely with engineering, design, and compliance teams to create seamless onboarding experiences for millions of creators and viewers. Your role will involve defining the product roadmap and prioritizing initiatives that align with Twitch's mission to empower live communities.

You will lead user research efforts to gather insights on user needs and pain points, translating these findings into actionable product features. Your responsibilities will include conducting A/B testing to evaluate the effectiveness of new features and iterating based on user feedback. You will also be responsible for ensuring that all product developments comply with relevant regulations and industry standards.

Collaboration is key in this role, as you will partner with various teams to ensure that user safety is integrated into every aspect of the product. You will also engage with external stakeholders to understand compliance requirements and advocate for user safety within the organization. Your ability to balance user needs with regulatory demands will be crucial in maintaining Twitch's reputation as a safe platform for all.

What we offer

Twitch offers a competitive salary range of $136,100—$235,200 USD per year, along with comprehensive benefits. You will have the opportunity to work in a dynamic environment that values collaboration and innovation. We encourage you to apply even if your experience doesn't match every requirement, as we believe diverse teams build better products. Join us in shaping the future of live streaming and community engagement.